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src/content/partials/turnstile/troubleshooting-steps.mdx

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- Turnstile supports all major browsers, except Internet Explorer.
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- Ensure your browser is up to date. For more information, refer to our [Supported browsers](/waf/reference/cloudflare-challenges/#supported-browsers).
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2. Disable your browser extensions.
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- Some browser extensions, such as ad blockers or privacy tools, may block the scripts Turnstile needs to operate.
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- Some browser extensions, such as ad blockers, may block the scripts Turnstile needs to operate.
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- Temporarily disable all extensions and reload the page.
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3. Enable JavaScript.
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- Turnstile requires JavaScript to run. Ensure it is enabled in your browser settings. Refer to your browser's documentation for instructions on enabling JavaScript.
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5. Test another browser or device.
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- Switch to a different browser or device to see if the issue is specific to your current setup.
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6. Avoid VPNs or proxies.
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- Some virtual private networks (VPN) or proxies may interfere with Turnstile by masking your real IP address or modifying request headers. Disable them temporarily to test.
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- Some virtual private networks (VPN) or proxies may interfere with Turnstile address. Disable them temporarily to test.
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7. Switch to a different network.
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- Your current network may have restrictions causing Turnstile challenges to fail. Try switching to another network, such as a mobile hotspot.

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