adding clarification on zone holds for ssl for saas (#24063)

Author: mia303

src/content/docs/cloudflare-for-platforms/cloudflare-for-saas/reference/troubleshooting.mdx

@@ -111,8 +111,8 @@ Consider the following solutions:
 
 ## Custom hostname fails to verify because the zone is held
 
-The [zone hold feature](/fundamentals/account/account-security/zone-holds/) is a toggle that will prevent their zone from being activated on other Cloudflare account.
-When the option `Also prevent subdomains` is enabled, this prevents the verification of custom hostnames for this domain. The custom hostname will remain in the `Blocked` status, with the following error message: `The hostname is associated with a held zone. Please contact the owner of this domain to have the hold removed.` In this case, the owner of the zone needs to [release the hold](/fundamentals/account/account-security/zone-holds/#release-zone-holds) before the custom hostname can become activated.
+The [zone hold feature](/fundamentals/account/account-security/zone-holds/) is a toggle that will prevent their zone from being activated on other Cloudflare account. When enabled, Cloudflare is not able to issue an SSL/TLS certificate on behalf of that domain name for either a zone or custom hostname.
+When the option `Also prevent subdomains` is enabled, this prevents the verification of custom hostnames for this domain. The custom hostname will remain in the `Blocked` status, with the following error message: `The hostname is associated with a held zone. Please contact the owner of this domain to have the hold removed.` In this case, the owner of the zone needs to [release the hold](/fundamentals/account/account-security/zone-holds/#release-zone-holds) before the custom hostname can become activated. After the hostname has been validated, the zone hold can be enabled again.
 
 ## Hostnames over 64 characters