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[CF1] ip visibility update
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---
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pcx_content_type: reference
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title: IP visibility
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sidebar:
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order: 7
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---
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DEX's IP visibility gives administrators insight into three different IP types:
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1. **Device**: The private IP address of an end-user device.
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2. **ISP**: The public IP assigned by the ISP that the end-user device is being routed though.
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3. **Gateway**: The router's private IP (the router the end device is connected to.)
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IP visibility supports both IPv6 and IPv4 addresses.
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IP information is crucial for IT administrators to accurately troubleshoot network issues and identify user locations. IT administrators face challenges like:
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- Pinpointing the exact location of a user experiencing issues ("AP 87 is bad.")
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- Identifying network access control policy violations ("NAC Policies is not applied properly.").
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- Troubleshooting firewall restrictions ("Firewall on VLAN 93 is blocking.")
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- Resolving Layer 2 and DHCP related problems.
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- Indirectly determining user identity and device location.
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## View IP information
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To view IP information for a user device:
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1. Log in the [Cloudflare dashboard](https://dash.cloudflare.com/) and select your account.
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2. Select **Zero Trust** to go to the Zero Trust dashboard.
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3. Select **My team** > **Devices**.
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4. Select a device > **View details** > under **Details**, scroll down to **IP details**.
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5. Review the IP details for your selected device's most recent session.
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## Troubleshoot with IP visbility
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While IP visibility allows you to inspect a device's IP information, [DEX's live analytics](/cloudflare-one/insights/dex/fleet-status/#available-metrics) can help you to compare that IP data with location details of which Cloudflare data center the device is connected to.
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For example, after viewing IP information, to understand what Cloudflare data center the device is connected to:
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1. Go to **DEX** in the Zero Trust dashboard.
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2. Under **Fleet Status**, review **Devices connected by colo**.
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! this section is in progress

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