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Copy file name to clipboardExpand all lines: src/content/docs/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-521.mdx
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pcx_content_type: troubleshooting
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title: Error 521
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- Confirm [Cloudflare IP addresses](https://www.cloudflare.com/ips) are not blocked or rate limited.
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- Allow all [Cloudflare IP ranges](https://www.cloudflare.com/ips) in your origin web server's firewall or other security software.
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- Confirm that — if you have your **SSL/TLS mode** set to **Full** or **Full (Strict**) — your origin supports HTTPS and/or you have installed a [Cloudflare Origin Certificate](/ssl/origin-configuration/origin-ca) or a certificate matching the [requirements for these modes](/ssl/origin-configuration/ssl-modes/#custom-ssltls).
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- Find additional troubleshooting information on the [Cloudflare Community](https://community.cloudflare.com/t/community-tip-fixing-error-521-web-server-is-down/42461).
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- Find additional troubleshooting information on the [Cloudflare Community](https://community.cloudflare.com/t/community-tip-fixing-error-521-web-server-is-down/42461).
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