Updates to 10xxx page

Author: angelampcosta

src/content/docs/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-10xxx-errors.mdx

@@ -9,140 +9,176 @@ title: Troubleshooting Cloudflare 10XXX errors
 
 This error occurs when there are duplicate list items in a single operation to add items to a List (either an IP list or a Bulk Redirect List).
 
-This error can happen when you:
+### Common causes
 
-* Add a repeated IP address to an IP list
-* Add a repeated source URL to a Bulk Redirect List
+Possible causes of this error are: 
 
-### **Resolution**
+- Add a repeated IP address to an IP list.
+- Add a repeated source URL to a Bulk Redirect List.
 
-Remove the duplicate item and try again.
+### Resolution
 
-***
+You need to remove the duplicate item and try again.
 
 ## Error 10043: Source URL in redirect is too long
 
 This error occurs when the source URL value of a URL redirect is too long. The maximum length of a source URL is 32,768 characters.
 
-### **Resolution**
+### Common causes
 
-Use a shorter URL as the source URL.
+Possible causes of this error are: 
 
-***
+- Dynamic URLs that contain excessive query parameters or tracking codes.
+- Unnecessary path segments or redundant subdirectories in the URL.
+
+### Resolution
+
+You need to use a shorter URL as the source URL.
 
 ## Error 10044: Target URL in redirect is too long
 
 This error occurs when the target URL value of a URL redirect is too long. The maximum length of a target URL is 32,768 characters.
 
-### **Resolution**
+### Common causes
 
-Use a shorter URL as the target URL.
+Possible causes of this error are:
 
-***
+- Dynamic URLs that contain excessive query parameters or tracking codes.
+- Unnecessary path segments or redundant subdirectories in the URL.
+
+### Resolution
+
+You need to use a shorter URL as the target URL.
 
 ## Error 10045: Invalid redirect source URL
 
-This error occurs when you specify a source URL of a URL redirect that is not a valid URL.
+This error indicates that the source URL provided for a URL redirect is not valid, preventing the redirect from functioning properly.
 
-### **Resolution**
+### Common causes 
 
-Specify a valid URL as the source URL.
+Possible causes of this error are: 
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
+- Contains invalid characters or formatting.
+- Is missing essential components, such as the scheme (for instance, `http` or `https`).
 
-***
+### Resolution
+
+You need to specify a valid URL as the source URL. Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
 
 ## Error 10046: Invalid redirect target URL
 
-This error occurs when you specify a target URL of a URL redirect that is not a valid URL.
+This error indicates that the target URL provided for a URL redirect is not valid, preventing the redirect from functioning properly.
 
-### **Resolution**
+### Common causes
 
-Specify a valid URL as the target URL.
+Possible causes of this error are:
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect target URLs.
+- Contains invalid characters or formatting.
+- Is missing essential components, such as the scheme (for instance, `http` or `https`).
 
-***
+### Resolution
+
+You need to specify a valid URL as the target URL. Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect target URLs.
 
 ## Error 10047: Invalid redirect status code
 
 This error occurs when you specify a URL redirect status code that is not supported. 
 
-### **Resolution**
+### Common causes
 
-Use one of the supported status codes in the URL redirect: `301`, `302`, `307`, or `308`.
+Possible causes of this error are:
 
-***
+- You enter a typo or invalid number for the status code.
+- You use an unsupported or deprecated status code.
+
+### Resolution
+
+Use one of the supported status codes in the URL redirect: `301`, `302`, `307`, or `308`.
 
 ## Error 10048: Preserve path suffix requires subpath matching enabled
 
-This error occurs when you enable the **Preserve path suffix** option in a redirect without enabling the **Subpath matching** option.
+This error occurs when you enable the **Preserve path suffix** option in a redirect without enabling the **Subpath matching** option. The **Preserve path suffix** option of a URL redirect is only applicable when the **Subpath matching** option is also enabled.
 
-The **Preserve path suffix** option of a URL redirect is only applicable when the **Subpath matching** option is also enabled. 
+### Common causes
 
-### **Resolution**
+Possible causes of this error are:
 
-Enable **Subpath matching** for the URL redirect with **Preserve path suffix** enabled.
+- You forget to enable **Subpath matching** when configuring a redirect with **Preserve path suffix**.
+- A configuration change is made without updating the associated options for the redirect.
 
-***
+### Resolution
+
+Enable **Subpath matching** for the URL redirect with **Preserve path suffix** enabled.
 
 ## Error 10049: Invalid scheme in redirect source URL
 
 This error occurs when the source URL of a URL redirect has an invalid scheme.
 
-**Resolution**
+### Common causes
 
-Review the source URL and ensure that it uses one of the supported schemes: `http`, `https`, or empty (no scheme information, which means that it applies to both schemes).
+Possible causes of this error are: 
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
+- The source URL uses a misspelled or unsupported scheme.
+- The scheme is missing or improperly formatted.
 
-***
+### Resolution
+
+Review the source URL and ensure that it uses one of the supported schemes: `http`, `https`, or empty (no scheme information, which means that it applies to both schemes). Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
 
 ## Error 10050: Invalid redirect source URL with user info
 
 This error occurs when the source URL of a URL redirect includes a user info component (for example, `https://user:[email protected]`), which is not supported.
 
-### **Resolution**
+### Common causes
 
-Remove the user info component from the redirect source URL.
+Possible causes of this error are: 
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
+- The source URL mistakenly includes user credentials.
+- A copy-pasted URL from another source contains embedded user information.
+
+### Resolution
+
+You need to remove the user information component from the redirect source URL. Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
 
 ***
 
 ## Error 10051: Missing authority in redirect source URL
 
 This error occurs when the source URL of a URL redirect does not include an authority component (for example, `http:///path`, without a hostname), which is mandatory.
 
-### **Resolution**
+### Common causes
 
-Add an authority component to the redirect source URL (for example, include a hostname).
+Possible causes of this error are:
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the required URL components for redirect source URLs.
+- The source URL is missing the hostname or authority component (e.g., http:///path instead of http://example.com/path).
+- A typo or formatting error results in an incomplete URL.
 
-***
+### Resolution
+
+Add an authority component to the redirect source URL (for example, include a hostname). Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the required URL components for redirect source URLs.
 
 ## Error 10052: Invalid redirect source URL with port
 
 This error occurs when the source URL of a URL redirect includes a port (for example, `https://example.com:8081`), which is not supported.
 
-### **Resolution**
+### Common causes
 
-Remove the port from the redirect source URL.
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
+### Resolution
+
+Remove the port from the redirect source URL. Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
 
 ***
 
 ## Error 10053: Invalid redirect source URL with query string
 
 This error occurs when the source URL of a URL redirect includes a query string component, which is not supported.
 
-### **Resolution**
+### Common causes
 
-Remove the query string from the redirect source URL.
+### Resolution
 
-Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
+Remove the query string from the redirect source URL. Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk-redirects/reference/url-components/) for details on the supported URL components for redirect source URLs.
 
 ***
 
@@ -152,7 +188,9 @@ This error occurs when the source URL of a URL redirect includes a fragment comp
 
 Fragment components are not part of an HTTP request; they are an indication for the browser to scroll to a specific location once the page has loaded.
 
-### **Resolution**
+### Common causes
+
+### Resolution
 
 Remove the fragment from the redirect source URL.
 
@@ -164,7 +202,9 @@ Refer to [Supported URL components in Bulk Redirects](/rules/url-forwarding/bulk
 
 This error occurs when you enable the **Preserve query string** option of a URL redirect, but also provide a query string in the redirect target URL. In this case, the URL redirect would have conflicting configuration on how to handle the query string of incoming requests.
 
-### **Resolution**
+### Common causes
+
+### Resolution
 
 Perform one of the following:
 
@@ -177,7 +217,9 @@ Perform one of the following:
 
 This error occurs when there are different types of list items (for example, IP addresses, hostnames, and URL redirects) in a single operation to add items to a list. The error may occur for an IP list, a hostname list, or a Bulk Redirect List.
 
-### **Resolution**
+### Common causes
+
+### Resolution
 
 Remove the list items that do not apply to the list type. This means:
 
@@ -190,7 +232,9 @@ Remove the list items that do not apply to the list type. This means:
 
 This error occurs when you are adding items to a list (either IP list, hostname list, or Bulk Redirect List) and the list items are incompatible with the list type.
 
-### **Resolution**
+### Common causes
+
+### Resolution
 
 Make sure you are adding the items to the correct list:
 
@@ -204,7 +248,9 @@ Make sure you are adding the items to the correct list:
 
 This error occurs when you have more than the maximum number of URL redirects with the same source URL path across all Bulk Redirect Lists in your account, regardless of the URL redirect domain.
 
-### **Resolution**
+### Common causes
+
+### Resolution
 
 Review the path of your source URLs so that you do not have more than the maximum number of URL redirects sharing the same URL path in your account, regardless of their domain or the list they belong to.
 
@@ -216,7 +262,9 @@ Refer to [URL redirect parameters](/rules/url-forwarding/bulk-redirects/referenc
 
 This error occurs when the target URL of a URL redirect does not include a scheme, which is mandatory.
 
-### **Resolution**
+### Common causes
+
+### Resolution
 
 Review the target URL of the URL redirect and ensure that it contains a scheme (for example, `https`).