[Email Security | RBI] Open links in Browser Isolation (#23398)

* [Email Security | RBI] Open links using Browser Isolation

* Reorganize content

* Reorganize content

* Update src/content/docs/cloudflare-one/email-security/email-monitoring/search-email.mdx

Co-authored-by: Kate Tungusova <[email protected]>

---------

Co-authored-by: Kate Tungusova <[email protected]>

Author: Maddy-Cloudflare

src/content/docs/cloudflare-one/email-security/email-monitoring/search-email.mdx

@@ -241,41 +241,48 @@ Email Security displays the following details:
 
 #### Open links
 
-You can open links in [Security Center](/security-center/) or [Browser Isolation](/cloudflare-one/policies/browser-isolation/), or copy and paste the link so you can investigate links in external tools.
+You can open links in [Security Center](/security-center/) or [Browser Isolation](/cloudflare-one/policies/browser-isolation/), or copy and paste the link so you can investigate content in external tools.
 
 To open links in Security Center:
 
-1. Go to the link you want to open.
-2. Select **Open in Security Center**.
-3. You will be redirected to Security Center's Investigate.
-4. Select **Scan now**.
-5. The dashboard will generate a report for your link.
+1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** > **Investigation**.
+2. Locate the message you want to open links for, select the three dots, then select **View details**.
+2. Under **Details**, go to **Links identified**. 
+3. Locate the link you want to open, and select **Open in Security Center**.
+4. You will be redirected to **Investigate** under **Security Center**.
+5. Select **Scan now**.
+6. The dashboard will generate a report for your link.
 
 To open links in Browser Isolation:
 
-1. Go to the link you want to open.
-2. Select **Open in Browser Isolation**.
-3. The link will open in a separate window where you will be able to browse the content securely.
+1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** > **Investigation**.
+2. Locate the message you want to open links for, select the three dots, then select **View details**.
+2. Under **Details**, go to **Links identified**. 
+3. Locate the link you want to open, and select **Open in Browser Isolation**.
+4. The link will open in a separate window where you will be able to browse the content securely.
 
-You may receive a HTTP 400 Bad Request Error when opening a link in Browser Isolation. Follow these steps if you encounter this problem:
+Alternatively, you can directly [open links in Browser Isolation](/cloudflare-one/policies/browser-isolation/setup/clientless-browser-isolation/#open-links-in-browser-isolation).
 
-1. In [Zero Trust](https://one.dash.cloudflare.com/), select **Settings**.
-2. Select **Browser Isolation**, then enable **Clientless Web Isolation**.
+To open and investigate a link in an external tool:
+
+1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** > **Investigation**.
+2. Locate the message you want to open links for, select the three dots, then select **View details**.
+2. Under **Details**, go to **Links identified**. 
+3. Locate the link you want to open, and select **Copy URL**.
+3. Paste the link in your external tool.
 
-If you still receive a 400 Bad Request error after enabling Clientless Web Isolation:
+:::caution
+You may encounter a `400 Bad Request` error after turning **Clientless Web Isolation** on. 
 
-1. Go to **Settings** > **Resources**.
+If you encounter this error:
+
+1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Settings** > **Resources**.
 2. Select **Generate certificate**.
 3. Choose the **Expiration** (5 years is recommended), then select **Generate certificate**. Your certificate is now generated, and the dashboard will display its **Deployment Status** as **INACTIVE**.
 4. Select the three dots, and then select **Activate** to activate your certificate.
 5. Select the three dots, and then select **Mark as in-use**.
 6. Your certificate deployment status should display **AVAILABLE IN-USE**.
-
-To open and investigate a link in an external tool:
-
-1. Go to the link you want to open.
-2. Select **Copy URL**.
-3. Paste the link in your external tool.
+:::
 
 ### Action log
 

src/content/docs/cloudflare-one/policies/browser-isolation/setup/clientless-browser-isolation.mdx

@@ -27,6 +27,14 @@ Clientless Web Isolation allows users to securely browse high risk or sensitive
 
 Your application will now be served in an isolated browser for users matching your policies.
 
+### Open links in Browser Isolation
+
+To open links using Browser Isolation:
+
+1. In [Zero Trust](https://one.dash.cloudflare.com), go to **Browser Isolation**.
+2. Select **Launch isolated browser**. Turn **Clientless web isolation** on.
+3. In **Launch browser**, enter the URL link, and then select **Launch**. Your URL will open in a secure isolated browser.
+
 ## Filter DNS queries
 
 Gateway filters and resolves DNS queries for isolated sessions via [DNS policies](/cloudflare-one/policies/gateway/dns-policies/). Enterprise users can resolve domains available only through private resolvers by creating [resolver policies](/cloudflare-one/policies/gateway/resolver-policies/).