Skip to content

Commit 6af0f9a

Browse files
Update client-errors.mdx - Update Happy Eyeballs failure error message name and add a condition (device revocation) (#18245)
* Update client-errors.mdx The error message is actually: "CF_HAPPY_EYEBALLS_MITM_FAILURE" The Happy Eyeballs error can also be seen when a device is revoked. When users run into Happy Eyeball errors, they should also check form the dashboard that the particular device is not revoked. * Update src/content/docs/cloudflare-one/connections/connect-devices/warp/troubleshooting/client-errors.mdx --------- Co-authored-by: ranbel <[email protected]>
1 parent eae229e commit 6af0f9a

File tree

1 file changed

+3
-2
lines changed
  • src/content/docs/cloudflare-one/connections/connect-devices/warp/troubleshooting

1 file changed

+3
-2
lines changed

src/content/docs/cloudflare-one/connections/connect-devices/warp/troubleshooting/client-errors.mdx

Lines changed: 3 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -138,7 +138,7 @@ The device failed to present a [valid mTLS certificate](/cloudflare-one/connecti
138138
1. Ensure that there are no admin restrictions on certificate installation.
139139
2. Re-install the client certificate on the device.
140140

141-
## CF\_HAPPY\_EYEBALLS\_FAILURE
141+
## CF\_HAPPY\_EYEBALLS\_MITM\_FAILURE
142142

143143
### Symptoms
144144

@@ -149,9 +149,10 @@ The device failed to present a [valid mTLS certificate](/cloudflare-one/connecti
149149
A router, firewall, antivirus software, or other third-party security product is blocking UDP on the WARP ports.
150150

151151
### Resolution
152-
152+
153153
1. Configure the third-party security product to allow the [WARP ingress IPs and ports](/cloudflare-one/connections/connect-devices/warp/deployment/firewall/#warp-ingress-ip).
154154
2. Ensure that your Internet router is working properly and try rebooting the router.
155+
3. Check that the device is not revoked by going to **My team** > **Devices**.
155156

156157
## CF\_HOST\_UNREACHABLE\_CHECK
157158

0 commit comments

Comments
 (0)