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Added page for disruption of services
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pcx_content_type: troubleshooting
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title: Potential disruption of services for Russian users
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---
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Cloudflare has observed that Internet Service Providers (ISPs) within Russia are systematically throttling traffic to websites and services, including those protected by Cloudflare.
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This appears to restrict data transfer to approximately 16 KB per connection, which renders most websites, including those of our customers, inaccessible or unusable for visitors from Russia.
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What to expect with your website:
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- This is not due to a misconfiguration of your Cloudflare settings.
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- You will likely see a significant drop in traffic from users in Russia in your Cloudflare Analytics.
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- Your visitors in Russia may experience connection failures or sites that do not load properly.
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- As these actions are taken at the ISP level within Russia, we do not have the ability to restore Internet connectivity for Russia-based users.
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If you are a Cloudflare enterprise customer, contact your account team for further assistance.
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For further details, refer to the [Russian Internet users are unable to access the open Internet blog post](https://blog.cloudflare.com/russian-internet-users-are-unable-to-access-the-open-internet/).

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