Update contacting-cloudflare-support.mdx (#25747)

* Update contacting-cloudflare-support.mdx

Added 2 extra steps required to view all cases

* Update src/content/docs/support/contacting-cloudflare-support.mdx

---------

Co-authored-by: Haley C. <[email protected]>

Author: travisgahn

src/content/docs/support/contacting-cloudflare-support.mdx

@@ -145,13 +145,17 @@ When sending Cloudflare Support packet captures, please do the following:
 
 ### View open support cases
 
-1. In the Cloudflare dashboard, go to the **Support** page and select the account you require assistance for.
+1. In the Cloudflare dashboard, go to the **Support** page.
 
 <LinkButton href="https://dash.cloudflare.com/?to=/:account/support" icon="external">Go to Support</LinkButton>
 
-2. Click on the **Technical Support** tile followed by **View My Cases**.
+2. Click on **Get help**
 
-3. You will be redirected to the portal where you can see your own cases and cases you are CC'd on.
+3. Select the account you require assistance for
+
+4. Click on the **Technical Support** tile followed by **View My Cases**.
+
+5. You will be redirected to the portal where you can see your own cases and cases you are CC'd on.
 
 ### Add participants to open support tickets