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The default Cloudflare root certificate expires on 2025-02-02.
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If your organization is still using the default Cloudflare certificate, you will need to use a new certificate to display the block page. For more information, refer to [User-side certificates](/cloudflare-one/connections/connect-devices/user-side-certificates/) or [Troubleshooting](/cloudflare-one/faq/troubleshooting/#as-of-february-2-2025-my-end-user-devices-browser-is-returning-a-your-connection-is-not-private-warning).
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:::
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## Prerequisites
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In order to display the block page as the URL of the blocked domain, your devices must have a [Cloudflare certificate](/cloudflare-one/connections/connect-devices/user-side-certificates/manual-deployment/) installed. Enterprise users can also [deploy their own root CA certificate](/cloudflare-one/connections/connect-devices/user-side-certificates/custom-certificate/).
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In order to display the block page as the URL of the blocked domain, your devices must have a [Cloudflare certificate](/cloudflare-one/connections/connect-devices/user-side-certificates/manual-deployment/) installed. Enterprise users can also [deploy their own root CA certificate](/cloudflare-one/connections/connect-devices/user-side-certificates/custom-certificate/). If you do not install a certificate, the block page [will not display correctly](#certificate-warning).
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## Turn on the block page
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@@ -63,7 +63,20 @@ You can add a Mailto link to your custom block page, which allows users to direc
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## Limitations
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If your users receive a security risk warning in their browser when visiting a blocked page, check that you have correctly [installed a Cloudflare certificate](/cloudflare-one/connections/connect-devices/user-side-certificates/manual-deployment/) on their devices.
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### Certificate error
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If your users receive a security risk warning in their browser when visiting a blocked page, check that you have correctly [installed a certificate](/cloudflare-one/connections/connect-devices/user-side-certificates/manual-deployment/) on their devices. If a certificate is not installed or the installed certificate is invalid or expired, your user's browser may:
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- Display an **HTTP Response Code: 526** error page, indicating an insecure upstream.
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- Close the connection and fail to display any pages.
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For more information on fixing certificate issues, refer to [Troubleshooting](/cloudflare-one/faq/troubleshooting/#as-of-february-2-2025-my-end-user-devices-browser-is-returning-a-your-connection-is-not-private-warning).
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### Third-party filtering conflict
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<Renderfile="gateway/third-party-warning" />
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### Data center and IP address matching
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If an HTTP request that matches a block policy does not arrive at the same Cloudflare data center as its DNS query, Gateway will display the default block page instead of your custom block page.
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