|
| 1 | +--- |
| 2 | +title: Migrate to Email Security |
| 3 | +pcx_content_type: how-to |
| 4 | +sidebar: |
| 5 | + order: 9 |
| 6 | +--- |
| 7 | + |
| 8 | +This page aims at showing you how to perform Area 1 actions in [Zero Trust Email Security](/cloudflare-one/email-security/). |
| 9 | + |
| 10 | +import { Tabs, TabItem } from '~/components'; |
| 11 | + |
| 12 | +## Invite users |
| 13 | + |
| 14 | +<Tabs> |
| 15 | + |
| 16 | + <TabItem label="Area 1"> |
| 17 | + 1. Go to **Settings** (gear icon) > **Users and Actions** |
| 18 | + </TabItem> |
| 19 | + <TabItem label="Email Security"> |
| 20 | + 1. Go to **Manage Account** |
| 21 | + 2. Select **Members** > **Invite**. Refer to [Add account members](/fundamentals/setup/manage-members/manage/#add-account-members) for detailed instructions. |
| 22 | + 3. Assign [roles](/cloudflare-one/roles-permissions/#email-security-roles) |
| 23 | + </TabItem> |
| 24 | + |
| 25 | +</Tabs> |
| 26 | + |
| 27 | +## Create webhooks |
| 28 | + |
| 29 | +<Tabs> |
| 30 | + |
| 31 | + <TabItem label="Area 1"> |
| 32 | + Refer to [Create an alert webhook](/email-security/email-configuration/domains-and-routing/alert-webhooks/#create-an-alert-webhook) |
| 33 | + </TabItem> |
| 34 | + <TabItem label="Email Security"> |
| 35 | + Refer to [Enable Email Security logs](/cloudflare-one/insights/logs/enable-logs/). |
| 36 | + </TabItem> |
| 37 | + |
| 38 | +</Tabs> |
| 39 | + |
| 40 | +## Set up system alerts |
| 41 | + |
| 42 | +<Tabs> |
| 43 | + |
| 44 | + <TabItem label="Area 1"> |
| 45 | + Refer to [Statistics overview](/email-security/reporting/statistics-overview/) |
| 46 | + </TabItem> |
| 47 | + <TabItem label="Email Security"> |
| 48 | + Refer to: |
| 49 | + - [Cloudflare System Status](https://www.cloudflarestatus.com/) |
| 50 | + - [Cloudflare Status API](https://www.cloudflarestatus.com/api) |
| 51 | + - [Configure Cloudflare Notifications](https://developers.cloudflare.com/notifications/get-started/) |
| 52 | + </TabItem> |
| 53 | + |
| 54 | +</Tabs> |
| 55 | + |
| 56 | +## Contact support |
| 57 | + |
| 58 | +<Tabs> |
| 59 | + |
| 60 | + <TabItem label="Area 1"> |
| 61 | + Send an email to: |
| 62 | + |
| 63 | + - [email protected] (PhishGuard customers only) |
| 64 | + </TabItem> |
| 65 | + <TabItem label="Email Security"> |
| 66 | + Refer to: |
| 67 | + - [Cloudflare Help Center](https://www.support.cloudflare.com/s/?language=en_US) |
| 68 | + - [Add participants to open support tickets](/support/contacting-cloudflare-support/#add-participants-to-open-support-tickets) |
| 69 | + - [Raise a ticket](/support/contacting-cloudflare-support/#getting-help-with-an-issue) by entering the correct answers to the following questions: |
| 70 | + - What type of question do you have?: **Technical - Other Products** |
| 71 | + - In what area can we help you?: **Email Security** |
| 72 | + </TabItem> |
| 73 | + |
| 74 | +</Tabs> |
| 75 | + |
| 76 | +## Search emails |
| 77 | + |
| 78 | +<Tabs> |
| 79 | + |
| 80 | + <TabItem label="Area 1"> |
| 81 | + - Select **Search**: |
| 82 | + 1. Fielded search |
| 83 | + 2. Freeform search |
| 84 | + - Report false negative/false positive |
| 85 | + </TabItem> |
| 86 | + <TabItem label="Email Security"> |
| 87 | + - Select **Email Security** > **Investigation**: |
| 88 | + - Advanced screen |
| 89 | + - Regular screen |
| 90 | + - Popular screen |
| 91 | + - Reclassify messages |
| 92 | + </TabItem> |
| 93 | + |
| 94 | +</Tabs> |
| 95 | + |
| 96 | +## Check metrics |
| 97 | + |
| 98 | +<Tabs> |
| 99 | + |
| 100 | + <TabItem label="Area 1"> |
| 101 | + - Select **Home** |
| 102 | + - **Retractions** |
| 103 | + </TabItem> |
| 104 | + <TabItem label="Email Security"> |
| 105 | + - Select **Email Security** > **Monitoring** > **Auto-moves** |
| 106 | + </TabItem> |
| 107 | + |
| 108 | +</Tabs> |
| 109 | + |
| 110 | +## Create policies |
| 111 | + |
| 112 | +<Tabs> |
| 113 | + |
| 114 | + <TabItem label="Area 1"> |
| 115 | + - [Allow block/list](/email-security/email-configuration/lists/) |
| 116 | + - [Text add-ons](/email-security/email-configuration/email-policies/text-addons/) |
| 117 | + - [Link actions](/email-security/email-configuration/email-policies/link-actions/) |
| 118 | + - [Added detections](/email-configuration/enhanced-detections/added-detections/) |
| 119 | + </TabItem> |
| 120 | + <TabItem label="Email Security"> |
| 121 | + - [Allow policies](/email-security/detection-settings/allow-policies/) |
| 122 | + - [Blocked senders](/email-security/detection-settings/blocked-senders/) |
| 123 | + - [Trusted domains](/email-security/detection-settings/trusted-domains/) |
| 124 | + - [Text add-ons](/cloudflare-one/email-security/detection-settings/configure-link-actions/) |
| 125 | + - [Link actions](/cloudflare-one/email-security/detection-settings/configure-text-add-ons/) |
| 126 | + - [Additional detections](/cloudflare-one/email-security/detection-settings/additional-detections/) |
| 127 | + </TabItem> |
| 128 | + |
| 129 | +</Tabs> |
| 130 | + |
| 131 | +## Reclassifications |
| 132 | + |
| 133 | +<Tabs> |
| 134 | + |
| 135 | + <TabItem label="Area 1"> |
| 136 | + - [Report false positive](/email-security/email-configuration/phish-submissions/#false-positives) |
| 137 | + - [Report false negative](/email-security/email-configuration/phish-submissions/#false-negatives) |
| 138 | + - Escalate user submissions: Not Applicable |
| 139 | + - [Team submission addresses](/email-security/email-configuration/phish-submissions/#how-to-submit-phish) |
| 140 | + - [User submission addresses](/email-security/email-configuration/phish-submissions/#how-to-submit-phish) |
| 141 | + </TabItem> |
| 142 | + <TabItem label="Email Security"> |
| 143 | + - [Reclassify](/email-security/phish-submissions/#reclassify-an-email) |
| 144 | + - [Escalate user submissions](/cloudflare-one/email-security/email-monitoring/search-email/#user-submissions) |
| 145 | + - [Team submission addresses](/cloudflare-one/email-security/phish-submissions/#submission-addresses) |
| 146 | + - [User submission addresses](/cloudflare-one/email-security/phish-submissions/#submission-addresses) |
| 147 | + |
| 148 | + </TabItem> |
| 149 | + |
| 150 | +</Tabs> |
| 151 | + |
| 152 | +## Impersonation registry |
| 153 | + |
| 154 | + |
| 155 | +<Tabs> |
| 156 | + |
| 157 | + <TabItem label="Area 1"> |
| 158 | + |
| 159 | + [Business Email Compromise (BEC) list](/email-security/email-configuration/enhanced-detections/business-email-compromise/) |
| 160 | + |
| 161 | + </TabItem> |
| 162 | + <TabItem label="Email Security"> |
| 163 | + |
| 164 | + [Impersonation registry](/email-security/detection-settings/impersonation-registry/) |
| 165 | + |
| 166 | + </TabItem> |
| 167 | + |
| 168 | +</Tabs> |
| 169 | + |
| 170 | + |
| 171 | +## Synchronize directories |
| 172 | + |
| 173 | +<Tabs> |
| 174 | + |
| 175 | + <TabItem label="Area 1"> |
| 176 | + |
| 177 | + [Integrate a directory](/email-security/email-configuration/enhanced-detections/business-email-compromise/#integrating-a-directory) |
| 178 | + |
| 179 | + </TabItem> |
| 180 | + <TabItem label="Email Security"> |
| 181 | + |
| 182 | + [Directories](/email-security/directories/) |
| 183 | + |
| 184 | + </TabItem> |
| 185 | + |
| 186 | +</Tabs> |
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