Skip to content

Commit 9f23959

Browse files
authored
Update contacting-cloudflare-support.mdx
Added 2 extra steps required to view all cases
1 parent 4b92859 commit 9f23959

File tree

1 file changed

+7
-3
lines changed

1 file changed

+7
-3
lines changed

src/content/docs/support/contacting-cloudflare-support.mdx

Lines changed: 7 additions & 3 deletions
Original file line numberDiff line numberDiff line change
@@ -145,13 +145,17 @@ When sending Cloudflare Support packet captures, please do the following:
145145

146146
### View open support cases
147147

148-
1. In the Cloudflare dashboard, go to the **Support** page and select the account you require assistance for.
148+
1. In the Cloudflare dashboard, go to the **Support** page and .
149149

150150
<LinkButton href="https://dash.cloudflare.com/?to=/:account/support" icon="external">Go to Support</LinkButton>
151151

152-
2. Click on the **Technical Support** tile followed by **View My Cases**.
152+
2. Click on **Get help**
153153

154-
3. You will be redirected to the portal where you can see your own cases and cases you are CC'd on.
154+
3. Select the account you require assistance for
155+
156+
4. Click on the **Technical Support** tile followed by **View My Cases**.
157+
158+
5. You will be redirected to the portal where you can see your own cases and cases you are CC'd on.
155159

156160
### Add participants to open support tickets
157161

0 commit comments

Comments
 (0)