|
| 1 | +--- |
| 2 | +pcx_content_type: troubleshooting |
| 3 | +title: Troubleshoot compute accounts |
| 4 | +sidebar: |
| 5 | + order: 2 |
| 6 | +--- |
| 7 | + |
| 8 | +import { TabItem, Tabs } from "~/components"; |
| 9 | + |
| 10 | +Cloudflare CASB detects when integrations are unhealthy or outdated. |
| 11 | + |
| 12 | +Common integration issues include changes to SaaS app or cloud environment configurations, user access, or permission scope. Integrations may need to be updated to support new features or permissions. |
| 13 | + |
| 14 | +## Identify unhealthy or outdated integrations |
| 15 | + |
| 16 | +To identify unhealthy CASB integrations, go to **CASB** > **Integrations**. If an integration is unhealthy, CASB will set its status to **Broken**. If an integration is outdated, CASB will set its status to **Upgrade**. |
| 17 | + |
| 18 | +## Repair an unhealthy integration |
| 19 | + |
| 20 | +:::note[Repair limitation] |
| 21 | +If CASB does not support self-service repairs for an integration, you will need to [delete](/cloudflare-one/applications/casb/#delete-an-integration) and recreate the integration to continue scanning. |
| 22 | +::: |
| 23 | + |
| 24 | +You can repair unhealthy CASB integrations through your list of integrations or findings. |
| 25 | + |
| 26 | +1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **CASB** > **Integrations**. |
| 27 | +2. Choose your unhealthy integration. |
| 28 | +3. Select **Reauthorize**. |
| 29 | +4. In your SaaS app or cloud environment, reauthorize your account. |
| 30 | + |
| 31 | +## Upgrade an integration |
| 32 | + |
| 33 | +Upgrading an outdated integration will allow the integration to access new features and permissions. |
| 34 | + |
| 35 | +1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **CASB** > **Integrations**. |
| 36 | +2. Choose your outdated integration. |
| 37 | +3. Select **Upgrade integration**. |
| 38 | +4. In your SaaS app or cloud environment, upgrade your app and reauthorize your account. |
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