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Create troubleshooting folder
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---
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pcx_content_type: troubleshooting
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title: Troubleshooting
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sidebar:
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order: 4
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group:
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hideIndex: true
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---
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import { DirectoryListing } from "~/components";
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<DirectoryListing />
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---
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pcx_content_type: troubleshooting
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title: Troubleshoot compute accounts
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sidebar:
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order: 2
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---
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import { TabItem, Tabs } from "~/components";
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Cloudflare CASB detects when integrations are unhealthy or outdated.
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Common integration issues include changes to SaaS app or cloud environment configurations, user access, or permission scope. Integrations may need to be updated to support new features or permissions.
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## Identify unhealthy or outdated integrations
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To identify unhealthy CASB integrations, go to **CASB** > **Integrations**. If an integration is unhealthy, CASB will set its status to **Broken**. If an integration is outdated, CASB will set its status to **Upgrade**.
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## Repair an unhealthy integration
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:::note[Repair limitation]
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If CASB does not support self-service repairs for an integration, you will need to [delete](/cloudflare-one/applications/casb/#delete-an-integration) and recreate the integration to continue scanning.
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:::
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You can repair unhealthy CASB integrations through your list of integrations or findings.
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1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **CASB** > **Integrations**.
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2. Choose your unhealthy integration.
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3. Select **Reauthorize**.
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4. In your SaaS app or cloud environment, reauthorize your account.
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## Upgrade an integration
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Upgrading an outdated integration will allow the integration to access new features and permissions.
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1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **CASB** > **Integrations**.
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2. Choose your outdated integration.
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3. Select **Upgrade integration**.
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4. In your SaaS app or cloud environment, upgrade your app and reauthorize your account.

src/content/docs/cloudflare-one/applications/casb/troubleshooting.mdx renamed to src/content/docs/cloudflare-one/applications/casb/troubleshooting/troubleshoot-integrations.mdx

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pcx_content_type: troubleshooting
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title: Troubleshoot integrations
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sidebar:
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order: 3
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order: 1
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---
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import { TabItem, Tabs } from "~/components";

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