additional info

Author: patriciasantaana

src/content/docs/turnstile/troubleshooting/challenge-solve-issues.mdx

@@ -8,7 +8,7 @@ sidebar:
 
 import { Render } from "~/components"
 
-## Why am I in a challenge loop?
+## Challenge loops
 
 You may encounter a challenge loop where the challenge keeps reappearing without being solved. This can happen for several reasons:
 
@@ -18,15 +18,18 @@ You may encounter a challenge loop where the challenge keeps reappearing without
 - **JavaScript disabled**: Turnstile relies on JavaScript to function properly.
 - **Detection errors**: If Turnstile suspects bot-like behavior, you may encounter repeated challenges for verification.
 
+Most challenges are quick and should take only a few seconds to complete. If it takes longer, ensure your network is stable and follow the [troubleshooting steps](#troubleshooting).
+
 :::note
 If the issue persists, try switching to a different network or device to rule out any issues with your browser environment.
 
 Make sure that your browser is updated to the latest version.
 :::
 
-## General troubleshooting steps
+## Troubleshooting
 
 Follow the steps below to ensure that your environment is properly configured.
 
 <Render file="troubleshooting-steps" />
 
+If none of the above resolves your issue, contact the website administrator with the [error code](/turnstile/troubleshooting/client-side-errors/error-codes/) and Ray ID or submit a [feedback report](/turnstile/troubleshooting/feedback-reports/) through the Turnstile widget by selecting **Submit Feedback**.