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@@ -20,6 +20,11 @@ Consult with your mail administrator or mail provider to ensure you have valid D
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Contact your mail administrator to confirm the DNS records for your domain are correct. Refer to our guide on [managing DNS records in Cloudflare](/dns/manage-dns-records/how-to/create-dns-records) if you need assistance to add or edit DNS records.
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## Do you have NS records configured?
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NS records are used to delegate the management of hostname to another DNS provider, see [Delegate a subdomain (outgoing)](/dns/manage-dns-records/how-to/subdomains-outside-cloudflare/#delegate-a-subdomain-outgoing).
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If you have some NS records configured in the DNS tab of your Cloudflare Dashboard, please make sure that these are expected and not generating conflicts.
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## Do you have CNAME Flattening enabled?
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When set to [Flatten all CNAMEs](/dns/cname-flattening/set-up-cname-flattening/) in your Cloudflare DNS settings, queries to all `CNAME` records will flatten to an `A` record; no `CNAME` records will be returned.
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