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Copy file name to clipboardExpand all lines: src/content/docs/cloudflare-one/email-security/email-monitoring/search-email.mdx
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@@ -241,41 +241,46 @@ Email Security displays the following details:
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#### Open links
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You can open links in [Security Center](/security-center/) or [Browser Isolation](/cloudflare-one/policies/browser-isolation/), or copy and paste the link so you can investigate links in external tools.
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You can open links in [Security Center](/security-center/) or [Browser Isolation](/cloudflare-one/policies/browser-isolation/), or copy and paste the link so you can investigate content in external tools.
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To open links in Security Center:
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1. Go to the link you want to open.
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2. Select **Open in Security Center**.
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3. You will be redirected to Security Center's Investigate.
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4. Select **Scan now**.
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5. The dashboard will generate a report for your link.
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1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** > **Investigation**.
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2. Locate the message you want to open links for, select the three dots, then select **View details**.
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2. Under **Details**, go to **Links identified**.
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3. Locate the link you want to open, and select **Open in Security Center**.
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4. You will be redirected to **Investigate** under **Security Center**.
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5. Select **Scan now**.
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6. The dashboard will generate a report for your link.
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To open links in Browser Isolation:
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1. Go to the link you want to open.
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2. Select **Open in Browser Isolation**.
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3. The link will open in a separate window where you will be able to browse the content securely.
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1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** > **Investigation**.
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2. Locate the message you want to open links for, select the three dots, then select **View details**.
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2. Under **Details**, go to **Links identified**.
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3. Locate the link you want to open, and select **Open in Browser Isolation**.
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4. The link will open in a separate window where you will be able to browse the content securely.
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Alternatively, you can directly [open links in Browser Isolation](/cloudflare-one/policies/browser-isolation/setup/clientless-browser-isolation/#open-links-in-browser-isolation).
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To open and investigate a link in an external tool:
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You may receive a HTTP 400 Bad Request Error when opening a link in Browser Isolation. Follow these steps if you encounter this problem:
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1. Go to the link you want to open.
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2. Select **Copy URL**.
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3. Paste the link in your external tool.
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1. In [Zero Trust](https://one.dash.cloudflare.com/), select **Settings**.
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2. Select **Browser Isolation**, then enable **Clientless Web Isolation**.
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:::caution
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You may encounter a 400 Bad Request error after turning **Clientless Web Isolation** on.
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If you still receive a 400 Bad Request error after enabling Clientless Web Isolation:
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If you encounter this error:
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1.Go to **Settings** > **Resources**.
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1.In [Zero Trust](https://one.dash.cloudflare.com/), go to **Settings** > **Resources**.
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2. Select **Generate certificate**.
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3. Choose the **Expiration** (5 years is recommended), then select **Generate certificate**. Your certificate is now generated, and the dashboard will display its **Deployment Status** as **INACTIVE**.
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4. Select the three dots, and then select **Activate** to activate your certificate.
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5. Select the three dots, and then select **Mark as in-use**.
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6. Your certificate deployment status should display **AVAILABLE IN-USE**.
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To open and investigate a link in an external tool:
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