[Support] Update contacting-cloudflare-support.mdx

Author: nenizera

src/content/docs/support/contacting-cloudflare-support.mdx

@@ -62,17 +62,21 @@ For account security, you must verify your identity and account ownership in the
 
 ![](~/assets/images/support/contact-cloudflare-menu.png)
 
-3\. On the right-hand column there is a section for _Emergency Phone Support Hotline_.
+3\. Select **Tecnical support**.
+
+![](~/assets/images/support/Screenshot 2025-09-01 at 16.04.48)
+
+4\. On the right-hand column there is a section for _Emergency Phone Support Hotline_.
 
 ![](~/assets/images/support/Screen_Shot_2022-09-28_at_11.41.37.png)
 
-4\. To authenticate using a single-use token, click **Get a single-use token**. A pop-up window will appear with your Unique Customer Id and One Time Passcode. The code automatically refreshes every 30 seconds.
+5\. To authenticate using a single-use token, click **Get a single-use token**. A pop-up window will appear with your Unique Customer Id and One Time Passcode. The code automatically refreshes every 30 seconds.
 
 ![](~/assets/images/support/Emergency_Phone_Support.png)
 
-5\. To authenticate using an authenticator app, click **Configure authenticator app** and follow the [configuration instructions](/fundamentals/user-profiles/2fa/#configure-totp-mobile-application-authentication) on the following screen. After configuration, the token code will appear in your mobile authentication application.
+6\. To authenticate using an authenticator app, click **Configure authenticator app** and follow the [configuration instructions](/fundamentals/user-profiles/2fa/#configure-totp-mobile-application-authentication) on the following screen. After configuration, the token code will appear in your mobile authentication application.
 
-6\. When calling the emergency phone line, you can authenticate automatically by entering your ID and Code when requested.
+7\. When calling the emergency phone line, you can authenticate automatically by entering your ID and Code when requested.
 
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