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[SSL] Update troubleshooting.mdx
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src/content/docs/ssl/origin-configuration/origin-ca/troubleshooting.mdx

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@@ -42,4 +42,23 @@ Apache cPanel requires that you upload the Cloudflare origin CA root certificate
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### Solution
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Use the following link to download an RSA version of the root certificate and upload it to your origin web server:
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* [Cloudflare Origin RSA PEM](/ssl/static/origin_ca_rsa_root.pem)
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* [Cloudflare Origin RSA PEM](/ssl/static/origin_ca_rsa_root.pem)
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## Error message `Failed to validate requested hostname <hostname>: This zone is either not part of your account, or you do not have access to it`
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### Cause
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This is a known issue where whilst being created on the Cloudflare Dashboard, Origin CA requires API access for the user creating the origin certificate.
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If API Access is disabled for the account, this error is returned.
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### Solution
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Please make sure that user creating the certificate has access to the API.
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You can check under Account Home > Manage Account > Members: toggle `Enable API Access` to On.
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## Origin Server page is showing Origin CA from another zone from the account
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### Cause
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This is a known issue where when the Origin Server page is opened for a zone, then for another zone, it shows the certificate from the first zone.
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### Solution
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You need refresh to the page in your browser to list the correct Origin CA for the zone.
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