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Copy file name to clipboardExpand all lines: src/content/docs/support/contacting-cloudflare-support.mdx
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@@ -18,7 +18,7 @@ Cloudflare Support *cannot* perform the following actions:
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:::caution
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**Do not share** any sensitive information, such as passwords, credit
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card numbers, private keys, or API keys with Cloudflare.
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card numbers, private keys, or API keys with Cloudflare.
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:::
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Before notifying Cloudflare of an issue with your site, refer to the [Cloudflare Status Page](https://www.cloudflarestatus.com/). If reporting issues with your site, ensure to provide adequate details in the support case *(refer to [Getting help with an issue](#getting-help-with-an-issue) for more information)*.
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1\. Log into your Cloudflare account.
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2\. In the upper right corner of the Cloudflare dashboard, click**Support**and select **Contact Support**.
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2\. In the upper right corner of the Cloudflare dashboard, select**Support**> **Contact Cloudflare**.
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### SLOs for other plans
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* PAYGO and Free customers - No SLAs are offered, but customers are responded to in the order in which their request is received. For a quicker answer, we highly recommend searching or posting on our [Community forums](https://community.cloudflare.com/).
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* PAYGO and Free customers - No SLAs are offered, but customers are responded to in the order in which their request is received. For a quicker answer, we highly recommend searching or posting on our [Community forums](https://community.cloudflare.com/).
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