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Update instructions to export
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src/content/docs/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites.mdx

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@@ -45,12 +45,18 @@ Some browsers either require a browser extension or cannot generate a HAR. When
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![HAR record button in chrome dev tools.](~/assets/images/support/gathering_har_file_record.png)
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5. Browse to the URL that causes issues. Once the issue is experienced, right click on any of the items within the **Network** tab and select **Save all as HAR with Content**.
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5. Browse to the URL that causes issues. Once the issue is experienced, at the top of dev tools click the "Export HAR" option.
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![HAR save menu in Chrome developer tools.](~/assets/images/support/gathering_har_file_save.png)
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![export HAR option in Chrome developer tools.](~/assets/images/support/export_har_chrome.png)
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6. Attach the HAR file to your support ticket.
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:::note
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As of Chrome 130 this exports a sanitized HAR with redacted cookies and personalised data. To disable this you can go to Dev Tools **Settings** > **Preferences** > **Network** > **Allow to generate HAR with sensitive data**
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:::
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### In Firefox
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1. While using a Private Window, use the application menu and select **Tools** > **Web Developer** > **Network** or press _Ctrl+Shift+I_ (Windows/Linux) or _Cmd+Option+I_ (OS X).

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