You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: src/content/docs/cloudflare-one/faq/troubleshooting.mdx
+3-3Lines changed: 3 additions & 3 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -298,10 +298,10 @@ If you are using an [Admin override](/cloudflare-one/connections/connect-devices
298
298
299
299
To prevent WARP from auto connecting while using an admin override code, disable Auto connect or set a longer **Timeout** for **Auto connect**. Note the changes you make to Auto connect while the end user is using the admin override code if you need to revert these changes later.
300
300
301
-
## I am getting the error `Failed to fetch user/group information from the identity`.
301
+
## I am getting the error `Failed to fetch user/group information from the identity provider`.
302
302
303
-
This error is returned when proper API permissions are not set up in the identity provider. When Cloudflare attempts to fetch user/group information from the identity provider and proper API permissions have not been configured, the `Failed to fetch user/group information from the identify provider` error will appear. Review the [SSO integration](/cloudflare-one/identity/idp-integration/) guide for your identity provider to ensure your application has the appropriate API permissions.
303
+
This error is returned when proper API permissions are not set up in the identity provider. When Cloudflare attempts to fetch user/group information from the identity provider and proper API permissions have not been configured, the `Failed to fetch user/group information from the identity provider` error will appear. Review the [SSO integration](/cloudflare-one/identity/idp-integration/) guide for your identity provider to ensure your application has the appropriate API permissions.
304
304
305
-
For example, [Microsoft Entra](/cloudflare-one/identity/idp-integration/entra-id/#2-configure-api-permissions-in-entra-id) and [Okta](/cloudflare-one/identity/idp-integration/okta/#:~:text=(Optional)%20Create%20an%20Okta%20API%20token%20and%20enter%20it%20in%20Zero%20Trust%20(the%20token%20can%20be%20read%2Donly).%20This%20will%20prevent%20your%20Okta%20groups%20from%20failing%20if%20you%20have%20more%20than%20100%20groups) have required permissions stated in their integration guides.
305
+
For example, [Microsoft Entra](/cloudflare-one/identity/idp-integration/entra-id/#2-configure-api-permissions-in-entra-id) and [Okta](</cloudflare-one/identity/idp-integration/okta/#:~:text=(Optional)%20Create%20an%20Okta%20API%20token%20and%20enter%20it%20in%20Zero%20Trust%20(the%20token%20can%20be%20read%2Donly).%20This%20will%20prevent%20your%20Okta%20groups%20from%20failing%20if%20you%20have%20more%20than%20100%20groups>) have required permissions stated in their integration guides.
306
306
307
307
You can also examine logs in your identity provider to identify any denied requests related to API access.
0 commit comments