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Copy file name to clipboardExpand all lines: src/content/docs/rules/reference/troubleshooting.mdx
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@@ -10,7 +10,7 @@ description: Review common troubleshooting scenarios for Rules features.
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---
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import { Example } from"~/components"
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import { Example, Render } from"~/components"
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## Interaction between Cloudflare challenges and Rules features
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<OTHER_RULE_CONDITIONS> and not starts_with(http.request.uri, "/cdn-cgi/challenge-platform/")
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```
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## HTTP DCV and redirects
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<Renderfile="dcv-definition"product="ssl" />
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If you are using [HTTP DCV](/ssl/edge-certificates/changing-dcv-method/methods/http/) and also have [Single Redirects](/rules/url-forwarding/single-redirects/) set up in your zone, consider excluding the `/.well-known/*` path from your rule to avoid DCV issues. For details and other resources refer to the [SSL/TLS documentation](/ssl/edge-certificates/changing-dcv-method/).
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## URL rewrites affect other Rules features executed later
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If you rewrite a URI path using a [URL rewrite](/rules/transform/url-rewrite/), this may affect other Rules features executed later — such as [Origin Rules](/rules/origin-rules/) — if they include the URI path in their filter expression.
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<Example>
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* Rule expression: `http.host == "example.com" and starts_with(http.request.uri.path, "/downloads/")`
Copy file name to clipboardExpand all lines: src/content/docs/ssl/edge-certificates/changing-dcv-method/troubleshooting.mdx
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:::note
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If you are using the Cloudflare API, error messages are presented under the `validation_errors` parameter.
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If you are using the Cloudflare API, error messages are presented under the `validation_errors` parameter.
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:::
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## Blocked validation URL
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***Cloudflare Account Settings** and **Page Rules**: Review your [account settings](/fundamentals/reference/under-attack-mode/), [Configuration Rules](/rules/configuration-rules/), and [Page Rules](/rules/page-rules/) to ensure you have not enabled **I'm Under Attack Mode** on the validation URL.
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:::caution
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<Renderfile="dcv-path-security" />
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<Renderfile="dcv-path-security" />
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:::
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## Redirection
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When using [Redirect Rules](/rules/url-forwarding/single-redirects/) the `/.well-known/*` path should be excluded from redirections.
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## DNS settings and records
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The errors below refer to situations that have to be addressed at the authoritative DNS provider:
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