Updates to email and password

Author: dcpena

src/content/docs/fundamentals/account/change-password-or-email.mdx

@@ -1,48 +1,82 @@
 ---
 pcx_content_type: how-to
-title: Change password or email
+title: Email address and password
 head: []
-description: Learn how to change your Cloudflare password or email.
+description: Learn how to change your email address or password associated with your account.
 
 ---
 
-## Change password
+## Change email address
 
-To change your Cloudflare password:
+To change the email address associated with your Cloudflare account:
 
 1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile).
 2. Select your account.
-3. Select **Authentication**.
-4. On **Password**, select **Change**.
-5. Change your password and select **Save**.
+3. In the Email Address panel, select **Change Email Address**.
+4. In the dialog, enter your new email address in **New email** and **Confirm email**.
+5. Enter your current password.
+6. Select **Save**.
 
-For added account security, consider changing your [API tokens](/fundamentals/api/how-to/roll-token/) as well.
+:::note
+
+If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change the email address associated with your account.
+
+:::
+
+## Forgot your email address
 
 :::note
 
+If you are an Enteprise customer and forgot the email address associated with your account, contact your Customer Success Manager.
+:::
 
-If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change your **Authentication** settings.
+If you forget the email address associated with your application:
 
+1. Go to the [Cloudflare dashboard](https://dash.cloudflare.com/login) and select **Forgot your email?**.
+2. Enter your domain name.
+3. Cloudflare will send an email to the email address associated with your domain name. If you do not receive an email within 20 minutes, check your spam folder. The message will be sent from `[email protected]` or `[email protected]`.
 
+:::note
+
+This process does not affect your account or share your email address with anyone.
 :::
 
-***
+If you still cannot access the email address associated with your Cloudflare account, you may need to [move your domain to another account](/fundamentals/manage-domains/move-domain/).
 
-## Change email address
+Cloudflare requires these steps to prevent account hijacking.
 
-To change the email address associated with your Cloudflare account:
+## Change password
+
+To change your Cloudflare password:
 
 1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile).
 2. Select your account.
-3. In the Email Address panel, select **Change Email Address**.
-4. In the dialog, enter your new email address in **New email** and **Confirm email**.
-5. Enter your current password.
-6. Select **Save**.
+3. Select **Authentication**.
+4. On **Password**, select **Change**.
+5. Change your password and select **Save**.
+
+For added account security, consider changing your [API tokens](/fundamentals/api/how-to/roll-token/) as well.
 
 :::note
 
+If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change your **Authentication** settings.
 
-If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change the email address associated with your account.
+:::
 
+## Forgot your password
 
-:::
+If you forget your account password:
+
+1. Go to the [Cloudflare dashboard](https://dash.cloudflare.com/login) and select **Forgot your password?**.
+2. Enter your email address.
+3. Cloudflare will send an email to your email address to reset your password. If you do not receive it within 20 minutes, check your spam folder. The message will be sent from `[email protected]` or `[email protected]`.
+4. Select the password reset link in the email. This link will expire after two hours.
+
+:::note
+
+Cloudflare recommends strong passwords. Minimum requirements are:
+
+* Password must be at least 8 characters.
+* Password must contain a digit.
+* Password must contain a special character.
+:::