Update 2fa.mdx

for no more 2FA Resets for Free customers launch

Author: travisgahn

src/content/docs/fundamentals/setup/account/account-security/2fa.mdx

@@ -171,7 +171,7 @@ If you do not have access to your 2FA account or backup codes and cannot current
    * Your browser may be set to clear cookies on exit or after browser or OS upgrades. This interferes with the device verification process.
    * You may be using anti-malware or other software that automatically clears your browser cookies and makes your device unregognizable by Cloudflare's Dashboard.
 
-If you are still unable to verify your device, [contact Support](/support/contacting-cloudflare-support/).
+If you are still unable to verify your device, you may contact customer support using the provided link if you have a billing profile with Cloudflare. If you are a free customer with no billed services and cannot verify your email or device we will not be able to reset your 2FA, and you will need to create a new account. At this point you may also be prompted to delete your old account using the provided deletion tool.
 
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