intro wording

Author: patriciasantaana

src/content/docs/turnstile/troubleshooting/challenge-solve-issues.mdx

@@ -10,7 +10,7 @@ import { Render } from "~/components"
 
 ## Challenge loops
 
-You may encounter a challenge loop where the challenge keeps reappearing without being solved. This can happen for several reasons:
+You may encounter a challenge loop where the challenge keeps reappearing without being solved. This is in very specific cases where we detect strong bot signals. If you are a legitimate human, you can follow the troubleshooting guide below to resolve the issue or submit a feedback report. Challenge loops can happen for several reasons:
 
 - **Network issues**: Poor or unstable network connections can prevent the challenge from being completed.
 - **Browser configuration**: Some browser settings or extensions may block the scripts needed to execute the challenge.