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Copy file name to clipboardExpand all lines: src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx
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@@ -72,9 +72,27 @@ To modify your screening criteria, under **Active screen criteria**, select **Mo
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To reset your screening criteria, select **Reset**.
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## Reclassifications
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## Reclassify messages
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Reclassifications allows you to monitor emails your security team or users requested to be reclassified. To view reclassifications:
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Reclassifying messages allows you to choose the disposition of your messages if the disposition is incorrect.
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To reclassify a message:
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1. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify.
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2. Select the three dots, then select **Reclassify**.
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3. Under **New disposition**, select among the following:
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***Malicious**: Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns.
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***Spoof**: Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF, DKIM, DMARC) or has mismatching Envelope From and `Header From` values.
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***Spam**: Traffic associated with non-malicious, commercial campaigns.
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***Bulk**: Traffic associated with [Graymail](https://en.wikipedia.org/wiki/Graymail_%28email%29), that falls in between the definitions of `SPAM` and `SUSPICIOUS`. For example, a marketing email that intentionally obscures its unsubscribe link.
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***Clean**: Traffic not associated with any phishing campaigns.
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4. Select **Save**.
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To reclassify messages in bulk, select the messages you want to reclassify > **Action** > **Reclassify**.
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Once you have reclassified your messages, you can access those on **Reclassifications**.
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To view reclassifications:
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1. Log in to [Zero Trust](https://one.dash.cloudflare.com/).
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The dashboard will populate the table with the list of emails your users submitted for reclassification, including a **Submission ID**, and the **Email subject**.
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### Reclassify messages
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Reclassifying messages allows you to choose the disposition of your messages if the disposition is incorrect.
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To reclassify a message:
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1. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify.
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2. Select the three dots, then select **Reclassify**.
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3. Under **New disposition**, select among the following:
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***Malicious**: Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns.
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***Spoof**: Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF, DKIM, DMARC) or has mismatching Envelope From and `Header From` values.
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***Spam**: Traffic associated with non-malicious, commercial campaigns.
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***Bulk**: Traffic associated with [Graymail](https://en.wikipedia.org/wiki/Graymail_%28email%29), that falls in between the definitions of `SPAM` and `SUSPICIOUS`. For example, a marketing email that intentionally obscures its unsubscribe link.
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***Clean**: Traffic not associated with any phishing campaigns.
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4. Select **Save**.
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To reclassify messages in bulk, select the messages you want to reclassify > **Action** > **Reclassify**.
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## Move messages
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Moving messages allows you to move messages to a specific folder.
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