Custom error rule creation button doesn't exist

[jespertheend]

Existing documentation URL(s)

• https://developers.cloudflare.com/rules/custom-errors/create-rules/
• https://developers.cloudflare.com/rules/custom-errors/

What changes are you suggesting?

When my server responds with a 502 error, cloudflare automatically serves a branded error page, I'd like to disable this behavior. The overview page mentions I should use custom error rules for this:

Error Pages do not apply to responses with an HTTP status code of 500, 501, 503, or 505. These exceptions help avoid issues with specific API endpoints and other web applications. You can still customize responses for these status codes using Custom Error Rules.

The custom error rules page then says I should:

2. Create rule > Custom Error Rule.

But this 'Create rule' menu does not include this option for me:

Additional information

Note that I'm currently on the free plan, but I did not see availability of this feature mentioned anywhere. The overview page mentions a generic 'Availability: No' for the free plan, but it's not clear to me whether custom error rules are included in this.

[pedrosousa]

Hi @jespertheend

The documentation page you mentioned includes the following: "Custom Errors are available to all paid plans". There's also "Number of rules: 0" for the Free plan.

The entire feature is not available in the Free plan, and this includes custom error rules.