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Calls: Clarify credential behavior in FAQ #17530

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Oct 15, 2024
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Calls: Clarify credential behavior in FAQ #17530

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9 changes: 9 additions & 0 deletions src/content/docs/calls/turn/faq.mdx
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Expand Up @@ -165,6 +165,11 @@ Packet loss is normal in UDP and can happen occasionally even on reliable connec
There is no defined limit for credential issuance. Start at 500 credentials/sec and scale up linearly. Ensure you use more than 50% of the issued credentials.


### What is the maximum value I can use for TURN credential expiry time?


You can set a expiration time for a credential up to 48 hours in the future. If you need your TURN allocation to last longer than this, you will need to [update](https://developer.mozilla.org/en-US/docs/Web/API/RTCPeerConnection/setConfiguration) the TURN credentials.



### Does Calls TURN support IPv6?
Expand Down Expand Up @@ -219,3 +224,7 @@ Cloudflare Calls denies CreatePermission or ChannelBind requests if private IP r
If you are a Cloudflare BYOIP customer and wish to connect to your BYOIP ranges with Calls TURN, please reach out to your account manager for further details.



### What will happen if TURN credentials expire while the TURN allocation is in use?

Cloudflare Calls will immediately stop billing and recording usage for analytics. After a short delay, the connection will be disconnected.
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