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Expand Up @@ -35,8 +35,7 @@ As a Cloudflare customer, you can contact Cloudflare for support via the communi
| [Discord](https://discord.cloudflare.com/)<br/>Join the Discord community to ask basic troubleshooting questions (mainly focused on the Developer Platform). | Yes | Yes | Recommended | Recommended |
| [Support case](#getting-help-with-an-issue)<br/>Use to troubleshoot specific issues or errors. Response times depend on your plan. | Yes | Yes | Yes | No\* |
| **Chat**<br/>Use to troubleshoot specific issues or errors. Response times depend on your plan. | Yes | Yes | No | No |
| **Emergency Phone** <br/>Use phone support to reach out during emergencies such as site outages or DDoS attacks.
| Yes | No | No | No |
| **Emergency Phone** <br/>Use phone support to reach out during emergencies such as site outages or DDoS attacks. | Yes | No | No | No |

***

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