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Update shopify.mdx to identify plan restriction and enablement flag #18025

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Update shopify.mdx to identify plan restriction and enablement flag #18025

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d113520
Update shopify.mdx to identify plan restriction and enablement flag
reichbc Nov 6, 2024
4c69952
Update shopify.mdx - URL capitalization
reichbc Nov 6, 2024
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20 changes: 11 additions & 9 deletions ...re-for-platforms/cloudflare-for-saas/saas-customers/provider-guides/shopify.mdx
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Expand Up @@ -22,22 +22,24 @@ For more details about how O2O is different than other Cloudflare setups, refer

## Enable

You can enable O2O on any Cloudflare zone plan.
An Enterprise zone plan is required for O2O to a Shopify origin.

To enable O2O on your account, [create](/dns/manage-dns-records/how-to/create-dns-records/#create-dns-records) a `CNAME` DNS record.
:::note
Setting up your zone with O2O with a Shopify origin currently requires a Support Case due to a provider limitation in the Cloudflare for SaaS platform.
We are working to improve this experience. Please submit a Support Case to request O2O enablement for your zone.
:::

Once enabled by Support, set up O2O on your zone by [creating a `CNAME` DNS record.](/dns/manage-dns-records/how-to/create-dns-records/#create-dns-records)

| Type | Name | Target | Proxy status |
| ------- | -------------------- | --------------------- | ------------ |
| `CNAME` | `<YOUR_SHOP_DOMAIN>` | `shops.myshopify.com` | Proxied |

:::note


For questions about Shopify setup, refer to their [support guide](https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/connect-domain-manual).

If you cannot activate your domain using [proxied DNS records](/dns/manage-dns-records/reference/proxied-dns-records/), reach out to your account team or the [Cloudflare Community](https://community.cloudflare.com).

Be sure that you are using `shops.myshopify.com`. Using your store-specific url (for example `trinketstore.myshopify.com`) will not work; it is not the Shopify SaaS domain.

:::note
For questions about Shopify setup, refer to their [support guide](https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/connect-domain-manual).
If you cannot activate your domain using [proxied DNS records](/dns/manage-dns-records/reference/proxied-dns-records/), reach out to your account team or the [Cloudflare Community](https://community.cloudflare.com).
:::

## Product compatibility
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