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Nov 7, 2024
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Update inter-account-transfer.mdx #18051

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Update inter-account-transfer.mdx
travisgahn Nov 7, 2024
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Update src/content/docs/registrar/account-options/inter-account-trans…
ale-cf Nov 7, 2024
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21 changes: 2 additions & 19 deletions src/content/docs/registrar/account-options/inter-account-transfer.mdx
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Expand Up @@ -37,28 +37,11 @@ The following pre-conditions must be met before the domain can be moved:

## 2. Submit the move request

There are two ways to submit a move request. The first option is to submit a request via a support ticket following the procedure described below. The second option is to use the self-serve feature in the dashboard.

:::note

The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, submit a request through a support ticket.

:::

### Submit via a support ticket:

1. Go to Support and select **Contact Cloudflare** from the Cloudflare dashboard.
2. Select the category **Registrar** and then **Transfer a domain between Cloudflare accounts**.
3. Select the domain in your account that you wish to move.
4. Enter a summary and select **Open a Ticket**.

The form will ask you to confirm that you understand the process and ask you to specify an email address of a new super admin for the account you intend to move the domain to. The new super admin you specify will need to reply to the support ticket to agree to receive the move.

Once this has been done, the move takes around three to five working days to complete.

### Submit using the self serve option (if available):
### Submit using the self-serve option

The self-serve option will appear under the **Configuration** tab of the **Manage Domain** page. If the option is available, begin the submission process by selecting the **Start** button and follow the instructions.
The self-serve option will appear under the **Configuration** tab of the **Manage Domain** page. Begin the submission process by selecting the **Start** button and follow the instructions.

**Important**: Review the pre-conditions described above. If those conditions have not been met, the domain move will not be completed.

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