diff --git a/src/content/docs/magic-transit/reference/magic-tunnels.mdx b/src/content/docs/magic-transit/reference/magic-tunnels.mdx index 20fc013da61be3..cfe627cac230a1 100644 --- a/src/content/docs/magic-transit/reference/magic-tunnels.mdx +++ b/src/content/docs/magic-transit/reference/magic-tunnels.mdx @@ -6,4 +6,4 @@ title: Magic Tunnels background information import { Render } from "~/components" - + diff --git a/src/content/docs/magic-wan/reference/magic-tunnels.mdx b/src/content/docs/magic-wan/reference/magic-tunnels.mdx index 99a9bf5a5a48f9..00884327eac646 100644 --- a/src/content/docs/magic-wan/reference/magic-tunnels.mdx +++ b/src/content/docs/magic-wan/reference/magic-tunnels.mdx @@ -6,4 +6,4 @@ title: Magic Tunnels background information import { Render } from "~/components" - + diff --git a/src/content/notifications/index.yaml b/src/content/notifications/index.yaml index ba5385bfc3cb59..a21df22d7bd1af 100644 --- a/src/content/notifications/index.yaml +++ b/src/content/notifications/index.yaml @@ -213,7 +213,7 @@ entries: otherFilters: None. - name: Magic Tunnel Health Check Alert - audience: Magic Transit and Magic WAN customers who wish to receive alerts when the percentage of successful health checks for a Magic Tunnel drops below the selected service-level objective (SLO). + audience: Magic Transit and Magic WAN customers who wish to receive alerts when the percentage of tunnel states meeting the selected service-level objective (SLO) drops below the defined threshold for a Magic Tunnel. availability: Purchase of Magic Transit and Magic WAN. associatedProducts: Magic Transit nextSteps: Refer to the [Magic Transit tunnel health](/magic-transit/how-to/check-tunnel-health-dashboard/) or [Magic WAN tunnel health](/magic-wan/configuration/common-settings/check-tunnel-health-dashboard/) for more information on what the issue might be. diff --git a/src/content/partials/magic-wan/magic-tunnel-health-alerts/magic-tunnels-slos.mdx b/src/content/partials/magic-wan/magic-tunnel-health-alerts/magic-tunnels-slos.mdx index 55b5f54d1f81ee..20867fd131bf0a 100644 --- a/src/content/partials/magic-wan/magic-tunnel-health-alerts/magic-tunnels-slos.mdx +++ b/src/content/partials/magic-wan/magic-tunnel-health-alerts/magic-tunnels-slos.mdx @@ -1,6 +1,6 @@ --- -{} - +params: + - tunnelStatePath --- Cloudflare combines different metrics to determine when to send you Magic Tunnel health alerts. Review key concepts below to better understand this process. @@ -11,7 +11,7 @@ A ratio between the total number of positive events divided by the total number ### Service-level objectives (SLOs) -SLOs are the threshold for the SLI, and set a target level of reliability for Magic Tunnels. For example, if the SLI is the percentage of successful Magic Tunnel health checks, an SLO could be 99.9% of requests being successful over the past 30 days. Customers decide the required threshold to be notified of a problem with Magic Tunnels. Above the set threshold, Cloudflare will not send any alerts. +SLOs are the threshold for the SLI and they set a target level of reliability for Magic Tunnels. For example, if the SLI is based on the percentage of Magic Tunnel states meeting the desired criteria, an SLO could be 99.9% of tunnel states being healthy over the past 30 days. The SLI values for the SLO are calculated based on the tunnel state values, not on the timeout results from tunnel health checks. ### Error budget