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[CF4SaaS, Pages] Add ssl.com to CAA records #19224

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merged 3 commits into from
Jan 16, 2025
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[CF4SaaS, Pages] Add ssl.com to CAA records #19224

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b3c8325
Add ssl.com CAA examples to SSL4SaaS troubleshooting
RebeccaTamachiro Jan 15, 2025
cb7be44
Add ssl.com to CAA records in debugging-pages.mdx
RebeccaTamachiro Jan 15, 2025
a62321d
Remove Comodo CA from CAA records in debugging-pages
RebeccaTamachiro Jan 15, 2025
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7 changes: 5 additions & 2 deletions ...docs/cloudflare-for-platforms/cloudflare-for-saas/reference/troubleshooting.mdx
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Expand Up @@ -66,11 +66,14 @@ You will need to ensure that the required CAA records for the selected Certifica
For example, here are the records required to issue [Let's Encrypt](https://letsencrypt.org/docs/caa/) and [Google Trust Services](https://pki.goog/faq/#caa) certificates:

```
example.com CAA 0 issue "pki.goog; cansignhttpexchanges=yes"
example.com CAA 0 issuewild "pki.goog; cansignhttpexchanges=yes"

example.com CAA 0 issue "letsencrypt.org"
example.com CAA 0 issuewild "letsencrypt.org"

example.com CAA 0 issue "pki.goog; cansignhttpexchanges=yes"
example.com CAA 0 issuewild "pki.goog; cansignhttpexchanges=yes"
example.com CAA 0 issue "ssl.com"
example.com CAA 0 issuewild "ssl.com"
```

More details can be found on the [CAA records FAQ](/ssl/edge-certificates/troubleshooting/caa-records/).
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3 changes: 2 additions & 1 deletion ...ificate-management/issue-and-validate/validate-certificates/troubleshooting.mdx
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Expand Up @@ -26,8 +26,9 @@ CAA is a DNS resource record type defined in [RFC 6844](https://datatracker.ietf
If your customer has CAA records set on their domain, they will either need to add the following or remove CAA entirely:

```txt
example.com. IN CAA 0 issue "letsencrypt.org"
example.com. IN CAA 0 issue "pki.goog"
example.com. IN CAA 0 issue "letsencrypt.org"
example.com. IN CAA 0 issue "ssl.com"
```

While it is possible for CAA records to be set on the subdomain your customer wishes to use with your service, it will usually be set on the domain apex. If they have CAA records on the subdomain, those will also have to be removed.
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4 changes: 2 additions & 2 deletions src/content/docs/pages/configuration/debugging-pages.mdx
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Expand Up @@ -156,12 +156,12 @@ In the above example, there is only a single CAA record which is allowing Amazon
To resolve this, you will need to add the following CAA records which allows all of the Certificate Authorities (CAs) Cloudflare uses to issue certificates:

```
example.com. 300 IN CAA 0 issue "comodoca.com"
example.com. 300 IN CAA 0 issue "letsencrypt.org"
example.com. 300 IN CAA 0 issue "pki.goog; cansignhttpexchanges=yes"
example.com. 300 IN CAA 0 issuewild "comodoca.com"
example.com. 300 IN CAA 0 issue "ssl.com"
example.com. 300 IN CAA 0 issuewild "letsencrypt.org"
example.com. 300 IN CAA 0 issuewild "pki.goog; cansignhttpexchanges=yes"
example.com. 300 IN CAA 0 issuewild "ssl.com"
```

### Zone holds
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