diff --git a/src/content/docs/turnstile/troubleshooting/challenge-solve-issues.mdx b/src/content/docs/turnstile/troubleshooting/challenge-solve-issues.mdx
index 1f8cc724ffbd1c7..1329ee39f76b2de 100644
--- a/src/content/docs/turnstile/troubleshooting/challenge-solve-issues.mdx
+++ b/src/content/docs/turnstile/troubleshooting/challenge-solve-issues.mdx
@@ -10,7 +10,7 @@ import { Render } from "~/components"
 
 ## Challenge loops
 
-You may encounter a challenge loop where the challenge keeps reappearing without being solved. This can happen for several reasons:
+You may encounter a challenge loop where the challenge keeps reappearing without being solved. This is in very specific cases where we detect strong bot signals. If you are a legitimate human, you can follow the troubleshooting guide below to resolve the issue or submit a feedback report. Challenge loops can happen for several reasons:
 
 - **Network issues**: Poor or unstable network connections can prevent the challenge from being completed.
 - **Browser configuration**: Some browser settings or extensions may block the scripts needed to execute the challenge.
diff --git a/src/content/partials/turnstile/troubleshooting-steps.mdx b/src/content/partials/turnstile/troubleshooting-steps.mdx
index 1148e5e231986cd..651a141c08a49b4 100644
--- a/src/content/partials/turnstile/troubleshooting-steps.mdx
+++ b/src/content/partials/turnstile/troubleshooting-steps.mdx
@@ -7,7 +7,7 @@
     - Turnstile supports all major browsers, except Internet Explorer.
     - Ensure your browser is up to date. For more information, refer to our [Supported browsers](/waf/reference/cloudflare-challenges/#supported-browsers).
 2. Disable your browser extensions.
-    - Some browser extensions, such as ad blockers or privacy tools, may block the scripts Turnstile needs to operate.
+    - Some browser extensions, such as ad blockers, may block the scripts Turnstile needs to operate.
     - Temporarily disable all extensions and reload the page.
 3. Enable JavaScript.
     - Turnstile requires JavaScript to run. Ensure it is enabled in your browser settings. Refer to your browser's documentation for instructions on enabling JavaScript.
@@ -16,6 +16,6 @@
 5. Test another browser or device.
     - Switch to a different browser or device to see if the issue is specific to your current setup.
 6. Avoid VPNs or proxies.
-    - Some virtual private networks (VPN) or proxies may interfere with Turnstile by masking your real IP address or modifying request headers. Disable them temporarily to test.
+    - Some virtual private networks (VPN) or proxies may interfere with Turnstile. Disable them temporarily to test.
 7. Switch to a different network.
     - Your current network may have restrictions causing Turnstile challenges to fail. Try switching to another network, such as a mobile hotspot.
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