From 6468d96b56609157a6868feb32954cb1f8baaef7 Mon Sep 17 00:00:00 2001 From: Rebecca Tamachiro Date: Thu, 30 Jan 2025 11:21:05 +0000 Subject: [PATCH 1/2] Remove cloud icon orange vs gray question --- src/content/docs/dns/troubleshooting/faq.mdx | 6 ------ 1 file changed, 6 deletions(-) diff --git a/src/content/docs/dns/troubleshooting/faq.mdx b/src/content/docs/dns/troubleshooting/faq.mdx index 6a777591885c95..876a8a12e9272e 100644 --- a/src/content/docs/dns/troubleshooting/faq.mdx +++ b/src/content/docs/dns/troubleshooting/faq.mdx @@ -162,12 +162,6 @@ For DNS records proxied to Cloudflare, Cloudflare's IP addresses are returned in --- -## Should the cloud icon beside my DNS record be orange or gray? - -By default, only A and CNAME records that handle web traffic (HTTP and HTTPS) can be proxied to Cloudflare. All other DNS records should be toggled to a gray cloud. For further details, refer to our [support guide](/dns/manage-dns-records/reference/proxied-dns-records). - ---- - ## Can subdomains be added directly to Cloudflare? Only Enterprise customers can add subdomains directly to Cloudflare via [Subdomain Support](/dns/zone-setups/subdomain-setup/). From bf3f6cfb89f45101f854e4ecb1b252bd78ee443d Mon Sep 17 00:00:00 2001 From: Rebecca Tamachiro Date: Fri, 31 Jan 2025 09:50:07 +0000 Subject: [PATCH 2/2] Remove no A, AAAA, or CNAME record found --- src/content/docs/dns/troubleshooting/faq.mdx | 14 -------------- 1 file changed, 14 deletions(-) diff --git a/src/content/docs/dns/troubleshooting/faq.mdx b/src/content/docs/dns/troubleshooting/faq.mdx index 876a8a12e9272e..75def3eddd7f65 100644 --- a/src/content/docs/dns/troubleshooting/faq.mdx +++ b/src/content/docs/dns/troubleshooting/faq.mdx @@ -212,20 +212,6 @@ Third-party tools can sometimes fail to return correct DNS results if a recursiv --- -## No A, AAAA or CNAME record found? - -`No A, AAAA or CNAME record found` means the Cloudflare **DNS** app lacks proper records for DNS resolution. - -[Add the missing DNS records](/dns/manage-dns-records/how-to/create-dns-records) to your domain. - -:::note - -Sites generally have at least an `A` record that points to the origin -server IP address, typically for the `www` subdomain and the apex domain (also known as "root domain" and represented by `@`). -::: - ---- - ## Why have I received an email: Your Name Servers have Changed? For domains where Cloudflare hosts the DNS, Cloudflare continuously checks whether the domain uses Cloudflare’s nameservers for DNS resolution. If Cloudflare's nameservers are not used, the [domain status](/dns/zone-setups/reference/domain-status/) is updated from *Active* to *Moved* in the Cloudflare **Overview** app and an email is sent to the customer.