From ee9b0e0f90deb07a46ffdc588ff0a7faa2ee2757 Mon Sep 17 00:00:00 2001 From: Maddy <130055405+Maddy-Cloudflare@users.noreply.github.com> Date: Thu, 6 Feb 2025 16:14:28 +0000 Subject: [PATCH 1/3] [Email Security] Add Escalate step --- .../insights/email-monitoring/search-email.mdx | 16 ++++++++++++++++ 1 file changed, 16 insertions(+) diff --git a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx index 8ab659169e892a..a26751a8ab9859 100644 --- a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx +++ b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx @@ -114,6 +114,11 @@ Once you have selected all the filters, select **Apply filters**. The dashboard will populate the table with the list of emails your security team submitted for reclassification, including a **Submission ID**, and the **Email subject**. +To gain more details on a specific reclassification: + +1. Go to the reclassification you want to have more details for. +2. Select the three dots > select among **View more**, **View email message**, **View similar details**. + ### User submissions User submissions are the emails your users submitted for reclassification. User submissions help enhance our detection model, but can be escalated for human review. @@ -128,6 +133,17 @@ Once you have selected all the filters, select **Apply filters**. The dashboard will populate the table with the list of emails your users submitted for reclassification, including a **Submission ID**, and the **Email subject**. +To gain more details on a specific reclassification: + +1. Go to the reclassification you want to have more details for. +2. Select the three dots > select among **View more**, **View email message**, **View similar details**, and **Escalate**. + +To escalate a reclassification: + +1. Go to the reclassification you want to escalate. +2. Select the three dots > select **Escalate**. +3. The dashboard will display a message to authorize escalation. Select **Escalate**. + ## Move messages Moving messages allows you to move messages to a specific folder. From b3289fdf434da7ffe313b1e87d28e5bea42a525a Mon Sep 17 00:00:00 2001 From: daisyfaithauma Date: Thu, 6 Feb 2025 16:32:50 +0000 Subject: [PATCH 2/3] Update search-email.mdx I think the word or is missing --- .../cloudflare-one/insights/email-monitoring/search-email.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx index a26751a8ab9859..209a068b6a68b0 100644 --- a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx +++ b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx @@ -117,7 +117,7 @@ The dashboard will populate the table with the list of emails your security team To gain more details on a specific reclassification: 1. Go to the reclassification you want to have more details for. -2. Select the three dots > select among **View more**, **View email message**, **View similar details**. +2. Select the three dots > select among **View more**, **View email message** or **View similar details**. ### User submissions @@ -195,4 +195,4 @@ To view status and actions for each email: - **View details**. - **View similar**. - [Move](/cloudflare-one/email-security/auto-moves/) (only available if you authorized moves). - - **Reclassify**. \ No newline at end of file + - **Reclassify**. From dfc0bba1cf2a8aba41490f5c0e1ce900477fdbbc Mon Sep 17 00:00:00 2001 From: Maddy <130055405+Maddy-Cloudflare@users.noreply.github.com> Date: Thu, 6 Feb 2025 16:37:14 +0000 Subject: [PATCH 3/3] applying suggestions --- .../cloudflare-one/insights/email-monitoring/search-email.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx index 209a068b6a68b0..d782dac40ecb03 100644 --- a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx +++ b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx @@ -117,7 +117,7 @@ The dashboard will populate the table with the list of emails your security team To gain more details on a specific reclassification: 1. Go to the reclassification you want to have more details for. -2. Select the three dots > select among **View more**, **View email message** or **View similar details**. +2. Select the three dots > select among **View more**, **View email message** and **View similar details**. ### User submissions