diff --git a/src/content/docs/fundamentals/account/change-password-or-email.mdx b/src/content/docs/fundamentals/account/change-password-or-email.mdx index 5bb83aff7cc29e..331e6591154d62 100644 --- a/src/content/docs/fundamentals/account/change-password-or-email.mdx +++ b/src/content/docs/fundamentals/account/change-password-or-email.mdx @@ -8,6 +8,10 @@ description: Learn how to change your Cloudflare password or email. ## Change password +:::note +If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change your **Authentication** settings. +::: + To change your Cloudflare password: 1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile). @@ -18,18 +22,16 @@ To change your Cloudflare password: For added account security, consider changing your [API tokens](/fundamentals/api/how-to/roll-token/) as well. -:::note +## Change email address +:::note -If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change your **Authentication** settings. +You cannot change your email address if your administrator has [enabled single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/) or if you did not successfully verify the original email address. +For example, if the email address was entered incorrectly or is a non-working email address, you will need to create a new account with a working email address and [move domains](/fundamentals/manage-domains/move-domain/). ::: -*** - -## Change email address - To change the email address associated with your Cloudflare account: 1. Go to your [Profile](https://dash.cloudflare.com/?to=/:account/profile). @@ -38,11 +40,3 @@ To change the email address associated with your Cloudflare account: 4. In the dialog, enter your new email address in **New email** and **Confirm email**. 5. Enter your current password. 6. Select **Save**. - -:::note - - -If your administrator has [enabled Single sign-on (SSO)](/cloudflare-one/applications/configure-apps/dash-sso-apps/), you cannot change the email address associated with your account. - - -::: diff --git a/src/content/docs/fundamentals/account/change-super-admin.mdx b/src/content/docs/fundamentals/account/change-super-admin.mdx index 71c4c8077d2d64..8d6878ddde84a8 100644 --- a/src/content/docs/fundamentals/account/change-super-admin.mdx +++ b/src/content/docs/fundamentals/account/change-super-admin.mdx @@ -4,7 +4,7 @@ title: Change Super Administrator --- -If you or someone in your organization leaves or loses access to email, you can add another Super Administrator. +If you or someone in your organization leaves or loses access to email, you can add another Super Administrator using any other Super Administrator on your Account with a [verified email](https://developers.cloudflare.com/fundamentals/account/verify-email-address/) address. First, [add a member](/fundamentals/manage-members/manage/) to your account and assign the **Super Administrator** role. diff --git a/src/content/partials/fundamentals/verify-email-address.mdx b/src/content/partials/fundamentals/verify-email-address.mdx index ddb9aec8e2ae2a..e4bfc1656c0c07 100644 --- a/src/content/partials/fundamentals/verify-email-address.mdx +++ b/src/content/partials/fundamentals/verify-email-address.mdx @@ -2,7 +2,7 @@ {} --- -For security reasons, Cloudflare attempts to verify the email address associated with your account. You cannot perform certain tasks within the Cloudflare dashboard -- for example, [adding a new member](/fundamentals/manage-members/manage/#add-account-members) or [updating your communication preferences](/fundamentals/account/customize-account/#communication-preference) -- without verifying your email. +For security reasons, Cloudflare attempts to verify the email address associated with your account. You cannot perform certain tasks within the Cloudflare dashboard -- for example, [adding a new member](/fundamentals/manage-members/manage/#add-account-members), [changing your email address](/fundamentals/account/change-password-or-email/#change-email-address) or [updating your communication preferences](/fundamentals/account/customize-account/#communication-preference) -- without verifying your email. ## When creating your account