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Merged
merged 3 commits into from
Jun 30, 2025
Merged

[DLS] Update faq.mdx #23282

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[DLS] Update faq.mdx
ngayerie Jun 27, 2025
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Update src/content/docs/data-localization/faq.mdx
ngayerie Jun 30, 2025
36b62f5
Update src/content/docs/data-localization/faq.mdx
angelampcosta Jun 30, 2025
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4 changes: 4 additions & 0 deletions src/content/docs/data-localization/faq.mdx
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Expand Up @@ -38,4 +38,8 @@ Yes, you have these options available:

These options only offer L3/L4 DDoS protection and using them imply that no application / L7 security or performance services can be applied.

## I have configured [Customer Metadata Boundary](/data-localization/metadata-boundary/) for EU region, I'm accessing the Cloudflare Dashboard from Europe, why am I getting an error `Data not available due to your account's Customer Metadata Boundary configuration`?

The Cloudflare API (even through the dashboard) uses dynamic steering based on health check probes. This can lead to users being steered temporarily to another core data center (AMS or PDX) for some period of time. [Out of region access](/data-localization/metadata-boundary/out-of-region-access/) allows requests arriving at PDX to pull analytics from AMS and vice-versa. The analytics are still exclusively stored in the CMB configured region.