From 57ef3e863d16e82ab81917470e40be234768f6ef Mon Sep 17 00:00:00 2001 From: Kate Tungusova Date: Fri, 27 Jun 2025 11:17:16 -0700 Subject: [PATCH 1/3] [CF1] invalid session error --- src/content/docs/cloudflare-one/faq/troubleshooting.mdx | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/src/content/docs/cloudflare-one/faq/troubleshooting.mdx b/src/content/docs/cloudflare-one/faq/troubleshooting.mdx index 6a47d8fd666c08d..196ae1e04cde26f 100644 --- a/src/content/docs/cloudflare-one/faq/troubleshooting.mdx +++ b/src/content/docs/cloudflare-one/faq/troubleshooting.mdx @@ -370,3 +370,7 @@ If the problem continues, try running the [.NET Repair Tool](https://www.microso ```powershell Get-ChildItem -Path "HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP" -Recurse | ForEach-Object { $_.Name; Get-ItemProperty $_.PSPath; "" } ``` + +## I get an `Invalid session. Please try logging in again.` error from Access when trying to log in to the Cloudflare dashboard via SSO. + +Cloudflare Access uses a [`CF_Session` cookie](/cloudflare-one/identity/authorization-cookie/#access-cookies) to validate that the same browser both initiated and completed your sign-in. The `Invalid session` error means Access was unable to validate this cookie. Ensure that there is no software or firewall on your device and/or network that may be interfering with requests to Access. From 0181ede2474fbd735e1fc539a35719b7e5c5ab2a Mon Sep 17 00:00:00 2001 From: Kate Tungusova Date: Fri, 27 Jun 2025 11:19:06 -0700 Subject: [PATCH 2/3] update --- src/content/docs/cloudflare-one/faq/troubleshooting.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/cloudflare-one/faq/troubleshooting.mdx b/src/content/docs/cloudflare-one/faq/troubleshooting.mdx index 196ae1e04cde26f..844317424337f07 100644 --- a/src/content/docs/cloudflare-one/faq/troubleshooting.mdx +++ b/src/content/docs/cloudflare-one/faq/troubleshooting.mdx @@ -373,4 +373,4 @@ Get-ChildItem -Path "HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP" -Recurse ## I get an `Invalid session. Please try logging in again.` error from Access when trying to log in to the Cloudflare dashboard via SSO. -Cloudflare Access uses a [`CF_Session` cookie](/cloudflare-one/identity/authorization-cookie/#access-cookies) to validate that the same browser both initiated and completed your sign-in. The `Invalid session` error means Access was unable to validate this cookie. Ensure that there is no software or firewall on your device and/or network that may be interfering with requests to Access. +Cloudflare Access uses a [`CF_Session` cookie](/cloudflare-one/identity/authorization-cookie/#access-cookies) to validate that the same browser both initiated and completed your sign-in. The `Invalid session` error means Access was unable to validate this cookie. Ensure that there is no software or firewall on your device or network that may be interfering with requests to Access. From 9d9f870434572a9d80d148db81ac362c4088c6cd Mon Sep 17 00:00:00 2001 From: Kate Tungusova Date: Mon, 30 Jun 2025 13:20:23 -0700 Subject: [PATCH 3/3] final --- src/content/docs/cloudflare-one/faq/troubleshooting.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/cloudflare-one/faq/troubleshooting.mdx b/src/content/docs/cloudflare-one/faq/troubleshooting.mdx index 844317424337f07..95521d75af03cd9 100644 --- a/src/content/docs/cloudflare-one/faq/troubleshooting.mdx +++ b/src/content/docs/cloudflare-one/faq/troubleshooting.mdx @@ -316,7 +316,7 @@ The issue may arise because the IP range that the WSL environment uses to commun You must ensure the host device is included in the WARP tunnel while excluding the WSL environment to prevent connectivity issues between WSL and the host device. -### To debug this issue: +To debug this issue: 1. Review the WSL2 environment's IP address and compare it with the laptop’s IP. 2. Check if the WSL network is [included in the split tunnel configuration](/cloudflare-one/connections/connect-devices/warp/configure-warp/route-traffic/split-tunnels/#change-split-tunnels-mode).