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[SSL] Update troubleshooting.mdx #23480

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Merged
merged 5 commits into from
Jul 10, 2025
Merged

[SSL] Update troubleshooting.mdx #23480

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48eb2a9
[SSL] Update troubleshooting.mdx
ngayerie Jul 7, 2025
3a324c2
Fix capitalization
RebeccaTamachiro Jul 10, 2025
d2db73c
Replace 'APEX validation' terminology by DCV
RebeccaTamachiro Jul 10, 2025
96f7b3d
Separate delete instructions from timed out section
RebeccaTamachiro Jul 10, 2025
c66c762
Link out sooner to DCV page and reword last bullet
RebeccaTamachiro Jul 10, 2025
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2 changes: 2 additions & 0 deletions src/content/docs/ssl/edge-certificates/universal-ssl/troubleshooting.mdx
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Expand Up @@ -19,6 +19,8 @@ To resolve timeout issues, try one or more of the following options:
* Send a PATCH request to the [validation endpoint](/api/resources/ssl/subresources/verification/methods/edit/) using the same DCV method (API only). Please make sure that the `--data` field is not empty in your request.
* Follow the [APEX validation method](/ssl/edge-certificates/changing-dcv-method/methods/#perform-dcv).

Alternatively, you can use the [API to delete the certificate](/api/resources/ssl/subresources/certificate_packs/methods/delete/): it will then no longer appear in the list in the Cloudflare Dashboard.

## Other issues

For additional troubleshooting help, refer to [Troubleshooting SSL errors](/ssl/troubleshooting/).