From c8adddb0b57cf9d1392d29eaaaaca48e4de5894f Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Marta=20Leoc=C3=A1dio?= Date: Fri, 22 Aug 2025 10:59:01 +0100 Subject: [PATCH] Update cancel-subscription.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Added adapted info from Macro: Billing > Moved domain does not cancel plan and account was invoiced Furthermore, please note that changing the DNS on your domain name does not cancel your account, or your active subscription plans. The system waits for a manual cancellation of the subscriptions plans, since there are times that the owner of a domain name's DNS is required to take action to change it back because they did not intend to remove their account.   You will receive a notification regarding the DNS change; however, that does not indicate the cancellation of your subscription plans. --- src/content/docs/billing/cancel-subscription.mdx | 3 +++ 1 file changed, 3 insertions(+) diff --git a/src/content/docs/billing/cancel-subscription.mdx b/src/content/docs/billing/cancel-subscription.mdx index c6c3d9ab5e46eed..f3db8e9522e27b6 100644 --- a/src/content/docs/billing/cancel-subscription.mdx +++ b/src/content/docs/billing/cancel-subscription.mdx @@ -18,6 +18,9 @@ In addition, you may not always see a cancel button present for each subscriptio All billing period dates on invoices and the dashboard are in UTC/GMT timezone, not your local timezone. We recommend any downgrades or changes to subscriptions be made at least 24 hours before stated billing date to avoid any timezone confusion. +Furthermore, please note that changing the DNS on your domain name does not cancel your account, or your active subscription plans. The system waits for a manual cancellation of the subscriptions plans, since there are times that the owner of a domain name's DNS is required to take action to change it back because they did not intend to remove their account.   + +You will receive a notification regarding the DNS change; however, that does not indicate the cancellation of your subscription plans. :::