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Aug 22, 2025
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Update cannot-locate-dashboard-account.mdx #24630

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2 changes: 1 addition & 1 deletion ...ort/troubleshooting/general-troubleshooting/cannot-locate-dashboard-account.mdx
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Expand Up @@ -11,7 +11,7 @@ We are making some improvements to our support experience. This could be causing
If you have an account with paid services:

1. Open a case with us through our [support portal](https://dash.cloudflare.com/?to=/:account/support).
2. Choose **Account** > **Support Platform** > **Other**.
2. Choose **Technical support** > **Account** > **Support Platform** > **Other**.
3. For **Is your issue domain related?**, select "No".
4. For **Summary**, enter "Can't access Cloudflare Help Center My Activities."
5. Select **Add more details** or **Open a Case**.
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