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[Email Security] Add missing step in migration docs #25191

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Sep 16, 2025
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[Email Security] Add missing step in migration docs #25191

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[Email Security] Add missing step in migration docs
Maddy-Cloudflare Sep 16, 2025
260ba7a
Remove repeated note
Maddy-Cloudflare Sep 16, 2025
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14 changes: 6 additions & 8 deletions src/content/docs/email-security/migrate-to-email-security.mdx
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Expand Up @@ -17,19 +17,17 @@ Your Area 1 data and configuration settings are available in Email Security.

## Contact support

:::note
Starting from October 1, 2025, access and support for Email Security will only be available through the Cloudflare dashboard. Your Email Security protection will not change, but you will no longer be able to access the Area 1 dashboard or send support requests to `@area1security.com` email addresses. For help accessing the Cloudflare dashboard, reach out to [email protected].
:::

In Area 1, you can reach out to support via the following email addresses:

- [email protected]
- [email protected] (for PhishGuard customers only)

In Email Security, you can raise a ticket by contacting [technical support](https://dash.cloudflare.com/?to=/:account/support) on the Cloudflare dashboard. Answer the following questions:
- What type of question do you have? **Technical - Other Products**
- In what area can we help you? **Email Security**
- What feature, service or problem is this related to? Select **Configuration**, **Detection** or **PhishGuard**.
In Email Security, you can raise a ticket by contacting [technical support](https://dash.cloudflare.com/?to=/:account/support) on the Cloudflare dashboard:
1. Select your account and choose **Technical support**.
2. In **Solve your issue**, answer the following questions:
- What type of question do you have? Select **Technical - Other Products**
- In what area can we help you? Select **Email Security**
- What feature, service or problem is this related to? Choose among **Configuration**, **Detections** or **PhishGuard**.

## Invite users

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