From 53a31cb7be9ad5bbaa21fe55e5a0fe6c27ae15b1 Mon Sep 17 00:00:00 2001 From: zeinjaber <69680657+zeinjaber@users.noreply.github.com> Date: Thu, 18 Sep 2025 12:03:35 +0300 Subject: [PATCH 1/2] Update faq.mdx Adding a note for ISP-level blocking restrictions (see SPM-2856). --- src/content/docs/waf/troubleshooting/faq.mdx | 5 +++++ 1 file changed, 5 insertions(+) diff --git a/src/content/docs/waf/troubleshooting/faq.mdx b/src/content/docs/waf/troubleshooting/faq.mdx index 34c39d4cf8fb29..5669f20ba483fa 100644 --- a/src/content/docs/waf/troubleshooting/faq.mdx +++ b/src/content/docs/waf/troubleshooting/faq.mdx @@ -52,6 +52,11 @@ If you are the site owner: - Monitor blocked requests in your Cloudflare dashboard. - Allowlist trusted IPs or fine-tune WAF/bot rules to reduce false positives. +:::note + +ISP-level blocks are distinct from Cloudflare or site-owner security restrictions. See [Potential ISP blocking](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/potential-isp-blocking/) for details. +::: + ## Bots ### How does the WAF handle traffic from known bots? From 0d734bcb7351cd106c31b09556694de3a4d9bad1 Mon Sep 17 00:00:00 2001 From: Pedro Sousa <680496+pedrosousa@users.noreply.github.com> Date: Thu, 18 Sep 2025 10:22:26 +0100 Subject: [PATCH 2/2] PCX review --- src/content/docs/waf/troubleshooting/faq.mdx | 3 +-- 1 file changed, 1 insertion(+), 2 deletions(-) diff --git a/src/content/docs/waf/troubleshooting/faq.mdx b/src/content/docs/waf/troubleshooting/faq.mdx index 5669f20ba483fa..0fd14604b1bef3 100644 --- a/src/content/docs/waf/troubleshooting/faq.mdx +++ b/src/content/docs/waf/troubleshooting/faq.mdx @@ -53,8 +53,7 @@ If you are the site owner: - Allowlist trusted IPs or fine-tune WAF/bot rules to reduce false positives. :::note - -ISP-level blocks are distinct from Cloudflare or site-owner security restrictions. See [Potential ISP blocking](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/potential-isp-blocking/) for details. +ISP-level blocks are distinct from Cloudflare or site-owner security restrictions. For details, refer to [Potential ISP blocking](/support/troubleshooting/general-troubleshooting/potential-isp-blocking/). ::: ## Bots