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Merged
merged 3 commits into from
Sep 19, 2025
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[Support] Update error-522.mdx #25274

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[Support] Update error-522.mdx
ngayerie Sep 18, 2025
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Update error-522.mdx
ngayerie Sep 18, 2025
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Update src/content/docs/support/troubleshooting/http-status-codes/clo…
ngayerie Sep 19, 2025
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2 changes: 1 addition & 1 deletion ...s/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-522.mdx
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Expand Up @@ -19,7 +19,7 @@ Two different timeouts cause HTTP error `522` depending on when they occur betwe

- Contact your hosting provider and share the necessary [error details](/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/#required-error-details-for-hosting-provider) to assist in troubleshooting these common causes:

- [Cloudflare IP addresses](https://www.cloudflare.com/ips/) are rate limited or blocked in .htaccess, iptables, or firewalls. Confirm your hosting provider allows Cloudflare IP addresses (most common cause).
- [Cloudflare IP addresses](https://www.cloudflare.com/ips/) are rate limited or blocked in .htaccess, iptables, or firewalls. Confirm your hosting provider allows **all Cloudflare IP ranges** (most common cause).<br>You can use a [Cloudflare WAF Custom Rule](/waf/custom-rules/use-cases/block-by-geographical-location/) if you need to restrict traffic from geographical locations.
- An overloaded or offline origin web server drops incoming requests.
- [Keepalives](http://tldp.org/HOWTO/TCP-Keepalive-HOWTO/overview.html) are disabled at the origin web server.
- The origin IP address in your Cloudflare **DNS** app does not match the IP address currently provisioned to your origin web server by your hosting provider.
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