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lines changed Original file line number Diff line number Diff line change @@ -1630,3 +1630,25 @@ And restart `nginx` and `eportal` services to apply changes:
16301630``` text
16311631# systemctl restart eportal nginx
16321632```
1633+
1634+ ## Troubleshooting
1635+
1636+ If you have any questions regarding setting up and operating ePortal, please reach out to the support team.
1637+ To simplify the analysis of a problem, it is often necessary to provide additional information about the system environment.
1638+ It is recommended to use the ePortal CLI to collect this information and submit it to support.
1639+
1640+ Run:
1641+
1642+ ``` text
1643+ # kc.eportal doctor
1644+ ```
1645+ In order for the auto-submission to work, you need to configure patch source (see [ PatchSet deployment] ( #patchset-deployment ) ).
1646+
1647+ If you experience problems configuring the patch source or have problems accessing the Internet, you can generate a report and submit it manually.
1648+
1649+ ``` text
1650+ # kc.eportal doctor --no-send
1651+ ```
1652+
1653+ The above command will create an archive with the collected data and output the path to it.
1654+ You can inspect the contents of the archive if necessary and then send it to the support team.
You can’t perform that action at this time.
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