Meeting Types

[ATLCOTech]

Hi Folks,

We have a meeting Queer ideas of Fun that we have marked as LGBTQ. On our website, it is picking that up, but on the app, it is not. Can you help me out? Is this a global issue

[SIA-WEBSUP]

Would you post a link to

• your website
• the feed that you are providing to the meeting guide app

[SIA-WEBSUP]

Hey @ATLCOTech,

Assuming this is the feed the meeting guide app is reading ( link ), they should be picking up that type:

Did you just add the type to the meeting? The meeting guide app reads feeds every 12 hours or so.

If you only just added the type, perhaps they haven't picked it up yet?

If you did add this type more than 12 hours ago, follow up directly with the meeting app support team ( appsupport@aa.org )

[joshreisner]

to echo @SIA-WEBSUP 's last point, please contact GSO asap, this sounds like it could be a bug with the meeting guide importer and might be affecting other sites. thanks!

[ATLCOTech]

it has been a couple days since the LGBT type was selected.
and https://atlantaaa.org/

[SIA-WEBSUP]

Given that you have many other meetings of that type that do show up correctly in the meeting guide app, my suspicion is that the app hasn't picked up your feed in a couple of days.

If you haven't done so already, I highly recommend that you gain access to your Entity Dashboard. Once you do you could:

• see the last time your feed was imported
• any errors that were encountered during the last import
• kick off a 'fresh' import manually, outside of the normal refresh cycle

see: https://meetingguide.helpdocs.io/article/tevkz2ge05-meeting-guide-entity-dashboard

[SIA-WEBSUP]

@ATLCOTech , Looks like the app is picking up that type on that meeting this morning.
I wonder what the hiccup was that caused your feed not to be updated for a couple of day?

[ATLCOTech]

Woohoo!! Sometimes I wonder if he technology knows it's being told on and starts working when it knows it's in trouble. LOL Like when your cell phone is acting weird right up to the point where you walk into the store or get tech support on and all of a sudden it begins to behave as expected. Either way thank you for all y'all do to support us.