Can't login!

[claudedubouzet]

If you are looking for help, please confirm the following...

• I confirm I have searched the Docs, Codemagic Sample Projects, and GitHub Discussions.
• I confirm the software versions on my local computer match the ones in CI environment (e.g. Xcode version, Gradle version). See here
• I confirm I am able to do a fresh clone of the repository and build the project on my local computer.

Which mobile framework are you using?

Flutter (Dart)

Steps to reproduce

Stuck at Authenticating after logging in using bitbucket or gitlab. What is wrong with this? Already cleared cache and tried logging in using different devices.

Expected results

Login

Actual results

Can't Login

Build id (optional)

No response

[himesh-cm]

Hi @friendlyNeighbor, Can you please help with the team id?

[claudedubouzet]

I'm gonna list here the other workspace id that I've connected codemagic into
Bitbucket:
Bitbucket: the-church-online
Gitlab: (I'm not familiar with the team ID you mentioned but here's the link)
https://gitlab.linkpoint.ca/flowerroad/mobile-app
and the project id is 55

[himesh-cm]

Can you please confirm if you are facing the same issue in incognito mode?

[claudedubouzet]

yes

[dtrdic]

Can you please check on https://github.com/settings/installations and see Codemagic CI/CD app access is not suspended or some other error is displayed?
Look also if Codemagic CI/CD is under the Authorized tab. Also please check your emails, spam or junk folder.

[claudedubouzet]

I don't use github. I use bitbucket and gitlab

[ejbdobp]

me too, I cant login to codemagic website using email.

[dtrdic]

hey @ejbdobp are you still facing login issues?

[ejbdobp]

not anymore, thank you. it seems the api.codemagic.com is back up

[claudedubouzet]

I just spent additional monthly cost and used a vpn. but I hope this can be resolved. this could be an isp issue

[himesh-cm]

Hi @friendlyNeighbor, Do you mean you can log in using a VPN?

[dtrdic]

Here's for gitlab
try revoke and authorize again