Can't login via email

[salario07]

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Which mobile framework are you using?

Flutter (Dart)

Steps to reproduce

1- Go to the login page
2- Enter the account email and request an authentication key.
3- It says that Code Magic sent an email to us but we are not receiving it or receiving it when it is expired.

Expected results

1- Receive the authentication key in my email inbox immediately after requesting.
2- Be able to log in using the key

Actual results

1- No email has been received
2- Email has been received when the authentication key is expired
3- After some time (for example one hour) all the codes we requested arrive together but they are all expired.
4- Not able to log in.

Build id (optional)

No response

[himesh-cm]

Hi @salario07, Can you please share the team id so i can look into the same?

[himesh-cm]

Yes, via email, the one you shared earlier.

[mikhail-tokarev]

@salario07 please never share your code

[salario07]

Ok, thanks. Do you manage to login? Do you have any clue why we can't login?

[himesh-cm]

@salario07, You should be able to log in via the code, Please let me know if you still face any issues.

[salario07]

Ok I will try again. Thanks for your quick response.

[salario07]

Still have the same issue, Can someone increase the token expiry duration to one hour for our account? We receive the code when it is expired.
@himesh-cm
@mikhail-tokarev

[salario07]

Even when we receive and enter code in 7 mins, it said expired or missing.
{"error":"NOT_FOUND","message":"Authentication key has expired or is missing"}

I think there is a problem with our account.

[dtrdic]

@salario07 do you still have login problems?

[mohammadprgrm20123]

Hi I have this issue too

@himesh-cm
@mikhail-tokarev

[dtrdic]

@mohammadprgrm20123 do you still have login problems?

[mohammadprgrm20123]

No, I log in

Thanks for your supporting