Can't deactivate Unity license

[BobsiUnity]

If you are looking for help, please confirm the following...

• I confirm I have searched the Docs, Codemagic Sample Projects, and GitHub Discussions.
• I confirm the software versions on my local computer match the ones in CI environment (e.g. Xcode version, Gradle version). See here
• I confirm I am able to do a fresh clone of the repository and build the project on my local computer.

Which mobile framework are you using?

Unity

Steps to reproduce

I am solely attempting to build my Unity game for windows.

Expected results

For the build to complete.

Actual results

It is failing on deactivating the license, stating it is not activated, however, I have activated it in Unity hub.

[Licensing::Module] Channel doesn't exist: "LicenseClient-builder"
[Licensing::Module] Successfully launched the LicensingClient (PId: 4688)
[Licensing::Module] Successfully connected to LicensingClient on channel: "LicenseClient-builder" (connect: 0.51s, validation: 0.06s, handshake: 0.66s)
[Licensing::Module] Connected to LicensingClient (PId: 4688, launch time: 0.00, total connection time: 1.23s)
Entitlement-based licensing initiated
[LicensingClient] Licenses updated successfully

LICENSE SYSTEM [2023915 20:24:29] Failed to return license: Unity license has not been activated, and cannot be returned.
Exiting without the bug reporter. Application will terminate with return code 1

Build failed :|
Step 5 script `Deactivate Unity License` exited with status code 1

Build id (optional)

6504bd034ffa7e7b79a29233

[rafeysup93]

Hi @BobsiUnity, please note that you should contact our team through the chat widget in the UI for a quicker response, as your team is on a paid plan.

[BobsiUnity]

How do I confirm on the Unity hub that the activation worked? I can see that my License is working in Unity Hub if that is what you mean.

[rafeysup93]

Once you go to this link, You can find My Seats under the My Account tab on the left side of the screen. Once you open that, you will see the activated seats below in the middle of your screen.

[BobsiUnity]

Yeah, I can see the seat as assigned.

[rafeysup93]

This conversation was continued on Intercom. The solution was to replace the License activation script with this working one.

- name: Activate & Build Unity Using a Command Prompt
      script: |
        $Serial = @($env:UNITY_SERIAL)
        $Email = @($env:UNITY_EMAIL)
        $Password = @($env:UNITY_PASSWORD)            
          Write-Host "Attempting activation for a license with the following details:"
          Write-Host "Serial: $Serial"
          Write-Host "Email: $Email"
          Write-Host "Password: $Password"
          $process = Start-Process -FilePath "$env:UNITY_HOME\Unity.exe" -Wait -PassThru -ArgumentList "-batchmode -nographics -quit 
            -logFile -username $currentEmail -password $currentPassword -serial $currentSerial"
            if ($process.ExitCode -eq 0) {
                Write-Host "Unity activated successfully"
                exit 0
            } else {
                Write-Host "Activation failed"
            }
        
        Write-Host "All license activations failed!"
        exit 1